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ACH Specialist Series

ACH & Card Services02/10/2026Starting
Feb 10, 2026Series

ACH Tax Refund Posting & Liabilities

Michele L. Barlow
Compliance, Operations, ACH & Card ServicesMichele L. Barlow02/10/2026Feb 10, 2026Webinar

Managing ATM Operations & Risk

Trevor Witchey
Operations, Deposit Account Compliance, ACH & Card ServicesTrevor Witchey03/05/2026Mar 5, 2026Webinar

2026 ACH Rules Update & Initiatives

Shelly Sipple
Operations, Deposit Account Compliance, ACH & Card ServicesShelly Sipple03/12/2026Mar 12, 2026Webinar

ACH Risk Management: Building a Robust Defense

Randy Traynham
Deposit Account Compliance, ACH & Card ServicesRandy Traynham04/07/2026Apr 7, 2026Webinar

ACH Disputes: Reg E vs. ACH Rules Before 60 Days

Emily Nelson
Operations, Deposit Account Compliance, ACH & Card ServicesEmily Nelson04/20/2026Apr 20, 2026Webinar

Mastercard Debit Card Chargebacks: Understanding Claims Resolution

Diana Kern
Compliance, Frontline & New Accounts, Operations, ACH & Card Services, IT & CybersecurityDiana Kern05/12/2026May 12, 2026Webinar

ACH Disputes: Reg E vs. ACH Rules After 60 Days

Emily Nelson
Compliance, Frontline & New Accounts, Operations, ACH & Card ServicesEmily Nelson05/26/2026May 26, 2026Webinar

Visa Debit Card Chargebacks: Understanding Claims Resolution

Diana Kern
Compliance, Frontline & New Accounts, Operations, ACH & Card ServicesDiana Kern06/04/2026Jun 4, 2026Webinar

Liability with ACH Death Notification Entries (DNEs) & Reclamations

Michele L. Barlow
Compliance, Frontline & New Accounts, Operations, ACH & Card ServicesMichele L. Barlow06/23/2026Jun 23, 2026Webinar

Complex Call Report Lending Schedules

Michael Gordon
Audit & Accounting, Human Resources, Lending, Operations, ACH & Card Services, Senior Management & DirectorsMichael Gordon07/16/2026Jul 16, 2026Webinar

ACH Warranties & Indemnities

Eric Wester
Compliance, Frontline & New Accounts, Human Resources, Operations, ACH & Card ServicesEric Wester07/28/2026Jul 28, 2026Webinar

Confronting ACH Origination Fraud

Trevor Witchey
Frontline & New Accounts, Operations, ACH & Card Services, FraudTrevor Witchey08/24/2026Aug 24, 2026Webinar

Enhancing Videoconference Compliance & Communication for Financial Institutions

Nancy Flynn
Audit & Accounting, Collections, Compliance, Frontline & New Accounts, Human Resources, IRA & HSA, Lending, Marketing, Operations, Artificial Intelligence (AI), Deposit Account Compliance, Managers & Supervisors, Physical Security, Bank Secrecy Act (BSA), ACH & Card Services, Senior Management & Directors, IT & Cybersecurity, FraudNancy Flynn08/31/2026Aug 31, 2026Webinar

Reg E Requirements for Debit Card Error Resolution

Kari Kronberg
Compliance, ACH & Card Services, FraudKari Kronberg09/14/2026Sep 14, 2026Webinar

Provisional Credit Under Reg E: Parameters, Timeframes & Landmines

Shelli Clarkston
Compliance, Operations, Deposit Account Compliance, ACH & Card Services, FraudShelli Clarkston09/28/2026Sep 28, 2026Webinar

Debit Card Disputes & Reg E Requirements

Emily Nelson, Trevor Witchey
Compliance, Frontline & New Accounts, Operations, Deposit Account Compliance, ACH & Card ServicesEmily Nelson, Trevor WitcheyOn-DemandStreamed
Oct 27, 2025Webinar

Conducting Your Annual ACH Audit

Eric Wester
Audit & Accounting, Frontline & New Accounts, Information Technology, Operations, Senior Management, Deposit Account Compliance, ACH & Card ServicesEric WesterOn-DemandStreamed
Oct 7, 2025Webinar

ACH Reclamations & Garnishments

Shelly Sipple
Collections, Frontline & New Accounts, Information Technology, Operations, Deposit Account Compliance, ACH & Card ServicesShelly SippleOn-DemandStreamed
Sep 22, 2025Webinar

Updated Financial Industry Essentials

Audit & Accounting, Collections, Compliance, Directors, Frontline & New Accounts, Human Resources, Information Technology, IRA & HSA, Lending, Marketing, Operations, Security & Fraud, Senior Management, Deposit Account Compliance, Managers & Supervisors, ACH & Card Services, Senior Management & DirectorsSeriesStarted
Sep 2, 2025Series

Dishonored, Corrected & Contested ACH Returns

Kari Kronberg
Frontline & New Accounts, Information Technology, Operations, Deposit Account Compliance, ACH & Card ServicesKari KronbergOn-DemandStreamed
Aug 28, 2025Webinar

Debit Card Fraud: Tips, Tools & Tested Procedures

Molly Stull
Operations, Deposit Account Compliance, ACH & Card Services, FraudMolly StullOn-DemandStreamed
Aug 4, 2025Webinar

Visa Debit Card Chargebacks: Rules, Rights & Challenges

Diana Kern
Audit & Accounting, Compliance, Frontline & New Accounts, Operations, Deposit Account Compliance, ACH & Card ServicesDiana KernOn-DemandStreamed
Jul 17, 2025Webinar

Are You Liable? Forgeries, Remotely Created/Deposited Items, Fraudulent ACH, Unauthorized Electronic Withdrawals & More

Shelli Clarkston
Audit & Accounting, Compliance, Frontline & New Accounts, Information Technology, Operations, Security & Fraud, Senior Management, Deposit Account Compliance, ACH & Card Services, FraudShelli ClarkstonOn-DemandStreamed
Jul 1, 2025Webinar

ACH WSUDs vs. Stop Payments: Clarifying the Confusion

Kari Kronberg
Frontline & New Accounts, Operations, Deposit Account Compliance, ACH & Card ServicesKari KronbergOn-DemandStreamed
Jun 25, 2025Webinar

ACH Boomerang: Exceptions from the ODFI Perspective

Shelly Sipple
Frontline & New Accounts, Operations, Deposit Account Compliance, ACH & Card ServicesShelly SippleOn-DemandStreamed
Jun 24, 2025Webinar

Identifying ACH Third-Party Senders

Jessica Lelii
Frontline & New Accounts, Information Technology, Operations, Deposit Account Compliance, ACH & Card ServicesJessica LeliiOn-DemandStreamed
Jun 9, 2025Webinar

Mastercard Debit Card Chargebacks: Rules, Rights & Challenges

Diana Kern
Audit & Accounting, Compliance, Frontline & New Accounts, Information Technology, Operations, ACH & Card ServicesDiana KernOn-DemandStreamed
Jun 5, 2025Webinar

ACH Fundamentals & Best Practices

Kari Kronberg
Compliance, Frontline & New Accounts, Operations, Deposit Account Compliance, ACH & Card ServicesKari KronbergOn-DemandStreamed
Jun 3, 2025Webinar

Prepare for ISO 20022 Standard Adoption: Deadline July 14, 2025

Sharon Hallmark, Trevor Witchey
Audit & Accounting, Compliance, Information Technology, Operations, Deposit Account Compliance, ACH & Card Services, IT & CybersecuritySharon Hallmark, Trevor WitcheyOn-DemandStreamed
May 29, 2025Webinar

Credit Push Scams: Return Requests & Reversals

Jessica Lelii
Collections, Compliance, Frontline & New Accounts, Operations, Security & Fraud, Deposit Account Compliance, ACH & Card Services, FraudJessica LeliiOn-DemandStreamed
May 1, 2025Webinar

ACH Origination for the Frontline

Michele L. Barlow
Frontline & New Accounts, Operations, Deposit Account Compliance, ACH & Card ServicesMichele L. BarlowOn-DemandStreamed
Mar 31, 2025Webinar

2025 ACH Rules Update

Shelly Sipple
Frontline & New Accounts, Operations, Deposit Account Compliance, ACH & Card ServicesShelly SippleOn-DemandStreamed
Mar 20, 2025Webinar

ACH Disputes Part 2: Reg E vs. ACH Rules After 60 Days

Emily Nelson
Compliance, Frontline & New Accounts, Operations, ACH & Card ServicesEmily NelsonOn-DemandStreamed
Nov 26, 2024Webinar

ACH Disputes Part 1: Reg E vs. ACH Rules Before 60 Days

Emily Nelson
Compliance, Frontline & New Accounts, Operations, ACH & Card ServicesEmily NelsonOn-DemandStreamed
Oct 31, 2024Webinar

Electronic Payment Fraud: When Is Your Institution Liable?

Shelli Clarkston
Compliance, Frontline & New Accounts, Human Resources, Information Technology, Operations, Security & Fraud, Deposit Account Compliance, ACH & Card Services, IT & Cybersecurity, FraudShelli ClarkstonOn-DemandStreamed
Oct 30, 2024Webinar

Banking Ethics, Conflicts of Interest & Compliance for Staff

Elizabeth Fast
Audit & Accounting, Collections, Compliance, Directors, Frontline & New Accounts, Human Resources, Information Technology, IRA & HSA, Lending, Marketing, Operations, Security & Fraud, Senior Management, Sales & Specials, Deposit Account Compliance, Managers & Supervisors, Physical Security, ACH & Card Services, Senior Management & Directors, IT & Cybersecurity, FraudElizabeth FastOn-DemandStreamed
Sep 12, 2024WebinarSale

Managing Workplace Threats: When to Call the Police, a Professional, an Attorney

William Gage
Audit & Accounting, Collections, Compliance, Directors, Frontline & New Accounts, Human Resources, Information Technology, IRA & HSA, Lending, Marketing, Operations, Security & Fraud, Senior Management, Sales & Specials, Deposit Account Compliance, Managers & Supervisors, Physical Security, Bank Secrecy Act (BSA), ACH & Card Services, Senior Management & Directors, IT & Cybersecurity, FraudWilliam GageOn-DemandStreamed
Sep 10, 2024WebinarSale

Proper Handling of Government Reclamations & Garnishments

Michele L. Barlow
Collections, Compliance, Frontline & New Accounts, Human Resources, Lending, Operations, Security & Fraud, ACH & Card ServicesMichele L. BarlowOn-DemandStreamed
Sep 3, 2024Webinar

From Frontline to Hotline: Confidently Navigating Accountholder Mental Health Issues (Complimentary)

Tamra Gaines
Audit & Accounting, Compliance, Frontline & New Accounts, Human Resources, Information Technology, IRA & HSA, Lending, Marketing, Operations, Security & Fraud, Senior Management, Sales & Specials, Complimentary, Deposit Account Compliance, Managers & Supervisors, Physical Security, ACH & Card Services, Senior Management & Directors, IT & CybersecurityTamra GainesOn-DemandStreamed
Aug 30, 2024WebinarSale

Active Shooter & Workplace Violence: Avoiding Deadly Mistakes

William Gage
Audit & Accounting, Collections, Compliance, Directors, Frontline & New Accounts, Human Resources, Information Technology, IRA & HSA, Lending, Marketing, Operations, Security & Fraud, Senior Management, Artificial Intelligence (AI), Deposit Account Compliance, Managers & Supervisors, Physical Security, Bank Secrecy Act (BSA), ACH & Card Services, Senior Management & Directors, IT & Cybersecurity, FraudWilliam GageOn-DemandStreamed
Aug 2, 2024Webinar

Managing Instant Payment Risk & Fraud in the FedNow & RTP Networks

Kevin Olsen
Audit & Accounting, Compliance, Frontline & New Accounts, Information Technology, Marketing, Operations, Security & Fraud, ACH & Card Services, IT & Cybersecurity, FraudKevin OlsenOn-DemandStreamed
Jul 31, 2024Webinar

Consumer First: Regulation E for Debit Cards

Michele L. Barlow
Compliance, Frontline & New Accounts, Information Technology, Operations, ACH & Card Services, IT & CybersecurityMichele L. BarlowOn-DemandStreamed
Jun 5, 2024Webinar

PCI Credit Card Security Risk, Readiness & Compliance for Financial Institutions

Randall J. Romes
Compliance, Information Technology, Operations, Security & Fraud, ACH & Card Services, IT & Cybersecurity, FraudRandall J. RomesOn-DemandStreamed
Apr 30, 2024Webinar

ACH Tax Refund Exceptions, Posting & Liabilities

Michele L. Barlow
Audit & Accounting, Compliance, Frontline & New Accounts, IRA & HSA, Operations, Sales & Specials, ACH & Card ServicesMichele L. BarlowOn-DemandStreamed
Feb 15, 2024WebinarSale

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