ACH Specialist Series

Are you confident in your team's process for handling ACH tax refunds? Join us for an essential session to gain complete clarity on posting procedures and crucial liability allocation. We'll break down the complex rules into simple, actionable steps, ensuring your team posts refunds accurately and on time, every time. Most importantly, you will walk away with a crystal-clear understanding of where and when liability shifts regarding ACH tax refunds, allowing you to effectively manage risk and reduce exposure.

Make sure your institution is up to date with the latest amendments to the ACH Rules and recent Nacha initiatives. Discover what’s essential to prioritize your compliance strategy and confidently navigate upcoming changes. We’ll dive into the 2026 rule updates designed to combat credit-push fraud by enhancing ACH origination controls and streamlining fund recovery processes. Plus, get a forward-looking view of what’s coming in 2027 and beyond — so your institution can plan proactively and stay compliant.

When an accountholder disputes an ACH transaction within 60 days of the settlement date, understanding how to apply the ACH Rules and Regulation E can be complex. Join us as we explore the fundamentals of Regulation E and the ACH Rules and discover how they can work together to enhance the error resolution process. This valuable webinar will cover key definitions, time frames, covered transactions, and the necessary steps to effectively conduct the error resolution process. Together, we will walk through various ACH dispute scenarios to ensure the proper application of the ACH Rules and Regulation E.

What do you do when the ACH Rules and Regulation E collide? Join us for this back-by-popular demand webinar to examine those sticky situations when a consumer disputes an ACH transaction beyond 60 days from the statement date. Learn how to identify when a consumer dispute is eligible for an ACH warranty claim and how to accurately file a claim. Find out what you need to know to confidently navigate the guarantees made by Regulation E to the consumer and those made to the RDFI under the ACH Rules. Together, we will walk through scenarios to determine how to appropriately apply dispute timeframes to resolve consumer disputes successfully.

Are your ACH procedures compliant with the Green Book? Federal government Death Notification Entries (DNEs) and reclamations carry full and limited liability risks that can lead to significant financial loss if mishandled. Join us to cut through the complexity of 31 CFR Part 210 and the Treasury Green Book requirements. You will learn the definitive process for responding to DNEs, properly handling government benefit reclamations, and minimizing your institution’s exposure under various liability scenarios.

Every day, financial institutions that participate in the ACH Network, whether as ODFI, RDFI, or both, make important warranties and indemnities to other participants, often without realizing the full scope of their obligations. This session provides an examination of some of these warranties and indemnities, why they matter, and how they affect your institution’s risk and compliance responsibilities. Participants will take a closer look at the specific warranties and indemnities tied to ACH authorizations, Notifications of Change, and transactions that involve converting an eligible source document, such as a check, into an ACH debit. The discussion will also cover effective steps to take when resolving breach of warranty claims with other financial institutions, including strategies to use when an agreement cannot be easily reached.