Webinar Calendar

July 2025

30

Jul 1

Are You Liable? Forgeries, Remotely Created/Deposited Items, Fraudulent ACH, Unauthorized Electronic Withdrawals & More

2

Fair Lending Audits & Risk Assessments

3

4

5

6

7

Handling Court-Ordered Accounts: Estates, Guardianships, Conservatorships & Bankruptcies

8

Managing the Repossession Process, Including Notice & Sale

9

A to Z on Endorsements

10

AI/ChatGPT, Email, Social, E-Collaboration, Web & Mobile Policies

11

12

13

14

Advanced CTR Completion: Beyond Basic Transactions

15

Call Report Series: Loan Reporting Part 1: Loan Coding Basics

16

Dormant Accounts & the Unclaimed Funds Process: Best Practices for Overcoming Challenges

17

Visa Debit Card Chargebacks: Rules, Rights & Challenges

18

How Artificial Intelligence Changes Customer Service

19

20

21

Competing for Frontline Talent in Today's Marketplace

22

Using Data to Enhance Accountholder Relationships

23

BSA & Beneficial Ownership Update for Your Business Customers

24

Troubled Loan Modifications: Evaluation, Tracking & Reporting

25

26

27

28

Inherited IRAs: Rules Update & Thorough Policy Review

29

Powers of Attorney: Reviewing, Accepting, Scams & Red Flags

30

Deposit Reg Series: Regulation DD - Truth in Savings Act

31

Check Warranties & Indemnities: Understanding UCC 3 & 4

Aug 1

2

3

July 2025 Webinars

Tuesday

Jul 1

Are You Liable? Forgeries, Remotely Created/Deposited Items, Fraudulent ACH, Unauthorized Electronic Withdrawals & More

Are You Liable? Forgeries, Remotely Created/Deposited Items, Fraudulent ACH, Unauthorized Electronic Withdrawals & MoreAre You Liable? Forgeries, Remotely Created/Deposited Items, Fraudulent ACH, Unauthorized Electronic Withdrawals & More

July 1, 2025

Presenter Shelli Clarkston

Wednesday

Jul 2

Fair Lending Audits & Risk Assessments

Fair Lending Audits & Risk AssessmentsFair Lending Audits & Risk Assessments

July 2, 2025

Presenter Molly Stull

Monday

Jul 7

Handling Court-Ordered Accounts: Estates, Guardianships, Conservatorships & Bankruptcies

Handling Court-Ordered Accounts: Estates, Guardianships, Conservatorships & BankruptciesHandling Court-Ordered Accounts: Estates, Guardianships, Conservatorships & Bankruptcies

July 7, 2025

Presenter Deborah L. Crawford

Tuesday

Jul 8

Managing the Repossession Process, Including Notice & Sale

Managing the Repossession Process, Including Notice & SaleManaging the Repossession Process, Including Notice & Sale

July 8, 2025

Presenter David A. Reed

Wednesday

Jul 9

A to Z on Endorsements

A to Z on EndorsementsA to Z on Endorsements

July 9, 2025

Presenter Deborah L. Crawford

Thursday

Jul 10

AI/ChatGPT, Email, Social, E-Collaboration, Web & Mobile Policies

AI/ChatGPT, Email, Social, E-Collaboration, Web & Mobile PoliciesAI/ChatGPT, Email, Social, E-Collaboration, Web & Mobile Policies

July 10, 2025

Presenter Nancy Flynn

Monday

Jul 14

Advanced CTR Completion: Beyond Basic Transactions

Advanced CTR Completion: Beyond Basic TransactionsAdvanced CTR Completion: Beyond Basic Transactions

July 14, 2025

Presenter Dawn Kincaid

Tuesday

Jul 15

Call Report Series: Loan Reporting Part 1: Loan Coding Basics

Call Report Series: Loan Reporting Part 1: Loan Coding BasicsCall Report Series: Loan Reporting Part 1: Loan Coding Basics

July 15, 2025

Presenter Harrison Powers

Wednesday

Jul 16

Dormant Accounts & the Unclaimed Funds Process: Best Practices for Overcoming Challenges

Dormant Accounts & the Unclaimed Funds Process: Best Practices for Overcoming ChallengesDormant Accounts & the Unclaimed Funds Process: Best Practices for Overcoming Challenges

July 16, 2025

Presenter Dawn Kincaid

Thursday

Jul 17

Visa Debit Card Chargebacks: Rules, Rights & Challenges

Visa Debit Card Chargebacks: Rules, Rights & ChallengesVisa Debit Card Chargebacks: Rules, Rights & Challenges

July 17, 2025

Presenter Diana Kern

Friday

Jul 18

How Artificial Intelligence Changes Customer Service

How Artificial Intelligence Changes Customer ServiceHow Artificial Intelligence Changes Customer Service

July 18, 2025

Presenter Jonathan Conradt

Monday

Jul 21

Competing for Frontline Talent in Today's Marketplace

Competing for Frontline Talent in Today's MarketplaceCompeting for Frontline Talent in Today's Marketplace

July 21, 2025

Presenter Diane Reed

Tuesday

Jul 22

Using Data to Enhance Accountholder Relationships

Using Data to Enhance Accountholder RelationshipsUsing Data to Enhance Accountholder Relationships

July 22, 2025

Presenter Tim Dively

Wednesday

Jul 23

Beneficial Ownership: An Action Plan for Your Business Customers

BSA & Beneficial Ownership Update for Your Business CustomersBSA & Beneficial Ownership Update for Your Business Customers

July 23, 2025

Presenter Deborah L. Crawford

Thursday

Jul 24

Troubled Loan Modifications: Evaluation, Tracking & Reporting

Troubled Loan Modifications: Evaluation, Tracking & ReportingTroubled Loan Modifications: Evaluation, Tracking & Reporting

July 24, 2025

Presenter Stephen J.M. Schiltz

Monday

Jul 28

Inherited IRAs: Rules Update & Thorough Policy Review

Inherited IRAs: Rules Update & Thorough Policy ReviewInherited IRAs: Rules Update & Thorough Policy Review

July 28, 2025

Presenter Ben Norquist

Tuesday

Jul 29

Powers of Attorney: Reviewing, Accepting, Scams & Red Flags

Powers of Attorney: Reviewing, Accepting, Scams & Red FlagsPowers of Attorney: Reviewing, Accepting, Scams & Red Flags

July 29, 2025

Presenter Shelli Clarkston

Wednesday

Jul 30

Deposit Reg Series: Regulation DD - Truth in Savings Act

Deposit Reg Series: Regulation DD - Truth in Savings ActDeposit Reg Series: Regulation DD - Truth in Savings Act

July 30, 2025

Presenter Deborah L. Crawford

Thursday

Jul 31

Check Warranties & Indemnities: Understanding UCC 3 & 4

Check Warranties & Indemnities: Understanding UCC 3 & 4Check Warranties & Indemnities: Understanding UCC 3 & 4

July 31, 2025

Presenter Michele L. Barlow

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