Managing Workplace Threats: When to Call the Police, a Professional, an Attorney

Audit & Accounting Collections Compliance Directors Frontline & New Accounts Human Resources Information Technology IRA & HSA Lending Marketing Operations Senior Management Sales & Specials

On-Demand Webinar

StreamedSep 10, 2024Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

Has your financial institution received threats of violence from an employee or accountholder?

How serious is the threat? Should you call the police, a TAM professional, or an attorney? This must-attend, special presentation will be taught by a former Secret Service Special Agent who has investigated dozens of threats against the President and others. Empower your financial institution to make the right decisions and reduce liability.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Immediately recognize factors to consider when potentially violent situations happen at work
Determine who your financial institution should call: the police, a threat assessment management (TAM) professional, or an attorney
Ask four questions to determine your financial institution’s level of liability and risk
Develop a stress-proof plan for when worst-case scenarios happen
Be empowered to take action to protect yourself and your institution from liability
Learn from past public relations and liability mistakes others have made

WEBINAR DETAILS

Nearly two million American workers have been the victims of some form of workplace violence over the past 20 years. It is an issue of growing concern among employers and organizations. Businesses, especially financial institutions, have a legal duty to ensure the safety of employees and accountholders and a responsibility to protect the financial well-being of their organization.

Physical violence, or the threat of physical violence, is becoming an ever-more prevalent answer to someone’s problems, even in the workplace. Frequently, financial institutions are presented with volatile situations involving employees or accountholders. These situations have the potential for violence and present unique challenges. Who will you call when the next challenge arises?

WHO SHOULD ATTEND?

This one-of-a-kind program will benefit everyone at your financial institution, including managers, tellers, service representatives, and financial advisors.

TAKE-AWAY TOOLKIT

Pre- and post-incident checklist
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.