ACH Reclamations & Garnishments

Collections Frontline & New Accounts Operations Deposit Account Compliance ACH & Card Services

On-Demand Webinar

StreamedSep 22, 2025Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

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Are ACH reclamations and garnishments sticky wickets?

Do you know what to do when an accountholder dies? Should post-death payments be returned? If so, when? What are the guidelines for handling garnishments? This webinar will unearth the answers to these questions and more!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Compare your institution’s liability regarding reclamations under the ACH rules and 31 CFR Part 210
Understand the financial impact of signing a Master Agreement
Explain the responsibilities associated with learning of an accountholder’s death
Given a reclamation scenario, evaluate the type of payment received and appropriately apply the ACH rules or 31 CFR Part 210
Determine the appropriate actions in a garnishment scenario under the Garnishment of Accounts Containing Federal Benefit Payments guidelines

WEBINAR DETAILS

What must be done when you learn of an accountholder’s death? Are you responsible for acting upon a word-of-mouth notification? Are you required to return post-death payments, or can you wait for a reclamation? Join us to find the answers to these questions and compare your financial institution’s liability related to post-death benefit payments under the ACH rules and 31 CFR Part 210. You’ll learn your liability and how to limit it according to what type of payment is received. The impact of signing a Master Agreement and which payments are exempt from garnishment will also be covered.

WHO SHOULD ATTEND?

This informative session is ideal for ACH operations staff, compliance staff, auditors, and those individuals with the AAP and APRP accreditation.

TAKE-AWAY TOOLKIT

Resource guide for handling ACH reclamations and garnishments
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.