Upcoming Webinars
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TitlePresenter(s)AvailableType
Beginning Collector: What to Know on Day 1 & Beyond
David A. ReedCollections, Compliance, Human Resources, LendingDavid A. Reed02/27/2025Webinar
Commercial Loans: Foreclosing on Your Security Interest in Collateral
Shelli ClarkstonCollections, LendingShelli Clarkston03/10/2025Webinar
Intermediate Collector: Refining Skills Beyond the Basics
David A. ReedCollections, Compliance, Human Resources, LendingDavid A. Reed03/18/2025Webinar
SBA Update, Including Lessons Learned from 7(a) Loan Program Changes
Kimberly A. RayerCollections, Compliance, Lending, Operations, Senior ManagementKimberly A. Rayer04/07/2025Webinar
Defaults on Consumer Mortgage Loans: Next Steps, Mitigation, Foreclosure Alternatives & More
David A. ReedCollections, Compliance, LendingDavid A. Reed04/24/2025Webinar
Commercial Loan Documentation: Developing a Thorough Checklist
Dawn KincaidCollections, Compliance, LendingDawn Kincaid04/29/2025Webinar
Business Writing Boot Camp, Including Critique of Your Own Writing Sample
Nancy FlynnAudit & Accounting, Collections, Compliance, Directors, Frontline & New Accounts, Human Resources, Information Technology, IRA, Lending, Marketing, Operations, Security & Fraud, Senior ManagementNancy Flynn04/30/2025Webinar
Credit Push Scams: Return Requests & Reversals
Jessica LeliiCollections, Compliance, Frontline & New Accounts, Operations, Security & FraudJessica Lelii05/01/2025Webinar
Force-Placed Flood Insurance: Timing, Monitoring & Documenting
Dawn KincaidCollections, Compliance, Lending, OperationsDawn Kincaid05/12/2025Webinar
Effective Management of Credit Report Disputes
David A. ReedCollections, Compliance, Frontline & New Accounts, Lending, OperationsDavid A. Reed05/15/2025Webinar
Military Lending Act & Servicemembers Civil Relief Act
Shelli ClarkstonCollections, Compliance, LendingShelli Clarkston05/27/2025Webinar
Managing the Repossession Process, Including Notice & Sale
David A. ReedCollections, Compliance, Lending, OperationsDavid A. Reed07/08/2025Webinar
Dormant Accounts & the Unclaimed Funds Process: Best Practices for Overcoming Challenges
Dawn KincaidCollections, Compliance, Frontline & New Accounts, OperationsDawn Kincaid07/16/2025Webinar
Powers of Attorney: Reviewing, Accepting, Scams & Red Flags
Shelli ClarkstonCollections, Compliance, Frontline & New Accounts, Human Resources, Information Technology, IRA, Lending, Operations, Security & Fraud, Senior ManagementShelli Clarkston07/29/2025Webinar
Effectively Managing Wire Transfer Fraud
Dawn KincaidCollections, Compliance, Frontline & New Accounts, Information Technology, Operations, Security & FraudDawn Kincaid08/07/2025Webinar
Record Retention Policy & Timeframes
Shelli ClarkstonAudit & Accounting, Collections, Compliance, Frontline & New Accounts, Human Resources, Information Technology, IRA, Lending, Operations, Security & Fraud, Senior ManagementShelli Clarkston08/19/2025Webinar
FDCPA: What's Expected as a Debt Collector?
Molly StullCollections, Compliance, Human Resources, LendingMolly Stull09/03/2025Webinar
Dealing with Difficult Customers: 5 Foolproof Techniques
David A. ReedCollections, Frontline & New Accounts, Human Resources, Lending, MarketingDavid A. Reed09/04/2025Webinar
ACH Reclamations & Garnishments
Shelly SippleCollections, Compliance, Frontline & New Accounts, Information Technology, OperationsShelly Sipple09/22/2025Webinar
20 Common Mistakes in Consumer Collections
Shelli ClarkstonCollections, Compliance, Lending, OperationsShelli Clarkston09/23/2025Webinar
Unpacking Adverse Action Requirements
Molly StullCollections, Compliance, Frontline & New Accounts, Human Resources, Lending, OperationsMolly Stull10/01/2025Webinar
Consumer Bankruptcy - Chapters 7 & 13: Special Rules, Cramdowns & Risks
Shelli ClarkstonCollections, Compliance, Human Resources, LendingShelli Clarkston10/02/2025Webinar
Responding to Subpoenas, Garnishments & Levies
David A. ReedCollections, Compliance, Frontline & New Accounts, Lending, OperationsDavid A. Reed10/09/2025Webinar
1099 Reporting: Foreclosures, Repossessions & Debt Settlements
Shelli ClarkstonAudit & Accounting, Collections, Compliance, Lending, OperationsShelli Clarkston10/22/2025Webinar
Compliance with E-SIGN, E-Statements & E-Disclosures
Nancy FlynnCollections, Compliance, Frontline & New Accounts, Human Resources, Information Technology, Lending, Marketing, Operations, Senior ManagementNancy Flynn11/05/2025Webinar
Credit Analysis & Lending Series: Collateral Analysis: Evaluation, Weaknesses & Monitoring Values
Robert L. VieringCollections, Human Resources, LendingRobert L. Viering11/13/2025Webinar
When a Depositor Dies: Actions to Take, Mistakes to Avoid
Deborah L. CrawfordCollections, Compliance, Frontline & New Accounts, IRA, OperationsDeborah L. Crawford11/19/2025Webinar
When a Borrower Dies: Actions to Take, Mistakes to Avoid
Shelli ClarkstonCollections, Compliance, Lending, OperationsShelli Clarkston12/09/2025Webinar
Preparation, Risk & Critical Robbery Training
Barry ThompsonAudit & Accounting, Collections, Compliance, Directors, Frontline & New Accounts, Human Resources, Information Technology, IRA, Lending, Marketing, Operations, Security & Fraud, Senior ManagementBarry Thompson12/11/2025Webinar
Agricultural Lending Update
Robert L. VieringCollections, LendingRobert L. VieringOn-DemandWebinar
New Interagency Guidance on Reconsiderations of Value
Molly StullCollections, Compliance, Directors, Lending, Senior ManagementMolly StullOn-DemandWebinar
Troubled Agricultural Borrowers: Identifying & Managing
Robert L. VieringAudit & Accounting, Collections, Lending, Senior ManagementRobert L. VieringOn-DemandWebinar
UCC Financing Statements: Completing, Filing, Amending & Renewing
Shelli ClarkstonCollections, LendingShelli ClarkstonOn-DemandWebinar
Consumer Lending Regulatory Compliance
Mary-Lou HeighesCollections, Compliance, Lending, OperationsMary-Lou HeighesOn-DemandWebinar
Overdraft Programs & Disclosures: 12 Ways to Avoid Exam Issues
Dawn KincaidCollections, Compliance, Frontline & New Accounts, Lending, Operations, Security & Fraud, Senior ManagementDawn KincaidOn-DemandWebinar
ECOA & Fair Lending: Examiner Hot Buttons
David A. ReedCollections, Compliance, Directors, Frontline & New Accounts, Lending, Senior ManagementDavid A. ReedOn-DemandWebinar
When a Borrower Dies: Actions to Take, Mistakes to Avoid
Elizabeth FastCollections, Compliance, Lending, OperationsElizabeth FastOn-DemandWebinar
Consumer RE Appraisals: Ordering, Controls, Thresholds, USPAP Requirements & Compliance
Dawn KincaidCollections, Compliance, Lending, Senior ManagementDawn KincaidOn-DemandWebinar
Robbery: Plan, Prevent, Prevail
Carol S. DodgenAudit & Accounting, Collections, Compliance, Frontline & New Accounts, Human Resources, Information Technology, IRA, Lending, Marketing, Operations, Security & Fraud, Senior ManagementCarol S. DodgenOn-DemandWebinar
Chapter 7 & 13 Consumer Bankruptcies: Special Rules, Cramdowns & Risks
Elizabeth FastCollections, Compliance, Frontline & New Accounts, LendingElizabeth FastOn-DemandWebinar
Avoid Adverse Action Danger Zones: Requirements & Responsibilities After Loan Origination
Molly StullCollections, Compliance, Lending, OperationsMolly StullOn-DemandWebinar
Common Mistakes in Consumer Collection
David A. ReedCollections, Compliance, Frontline & New Accounts, Lending, OperationsDavid A. ReedOn-DemandWebinar
Banking Ethics, Conflicts of Interest & Compliance for Staff
Elizabeth FastAudit & Accounting, Collections, Compliance, Directors, Frontline & New Accounts, Human Resources, Information Technology, IRA, Lending, Marketing, Operations, Security & Fraud, Senior ManagementElizabeth FastOn-DemandWebinar
Managing Workplace Threats: When to Call the Police, a Professional, an Attorney
William GageAudit & Accounting, Collections, Compliance, Directors, Frontline & New Accounts, Human Resources, Information Technology, IRA, Lending, Marketing, Operations, Senior ManagementWilliam GageOn-DemandWebinar
Proper Handling of Government Reclamations & Garnishments
Michele L. BarlowCollections, Compliance, Frontline & New Accounts, Human Resources, Lending, Operations, Security & FraudMichele L. BarlowOn-DemandWebinar
10 Junk Fee Mistakes to Avoid
Deborah L. CrawfordCollections, Compliance, Frontline & New Accounts, Lending, Operations, Senior ManagementDeborah L. CrawfordOn-DemandWebinar
Credit Reporting on Delinquent Loans
David A. ReedCollections, Lending, OperationsDavid A. ReedOn-DemandWebinar
Active Shooter & Workplace Violence: Avoiding Deadly Mistakes
William GageAudit & Accounting, Collections, Compliance, Directors, Frontline & New Accounts, Human Resources, Information Technology, IRA, Lending, Marketing, Operations, Security & Fraud, Senior ManagementWilliam GageOn-DemandWebinar
Commercial Lending: Risks, Rewards, Controls & Common Mistakes
Jeffery W. JohnsonCollections, Human Resources, Lending, Senior ManagementJeffery W. JohnsonOn-DemandWebinar
Real Estate Loan Documentation Basics
Dawn KincaidCollections, Compliance, Human Resources, LendingDawn KincaidOn-DemandWebinar
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