Upcoming Webinars

Dormant Accounts & the Unclaimed Funds Process: Best Practices for Overcoming Challenges

Powers of Attorney: Reviewing, Accepting, Scams & Red Flags

Effectively Managing Wire Transfer Fraud

Record Retention Policy & Timeframes

FDCPA: What's Expected as a Debt Collector?

Dealing with Difficult Customers: 5 Foolproof Techniques

ACH Reclamations & Garnishments

20 Common Mistakes in Consumer Collections

Unpacking Adverse Action Requirements

Consumer Bankruptcy - Chapters 7 & 13: Special Rules, Cramdowns & Risks

Responding to Subpoenas, Garnishments & Levies

1099 Reporting: Foreclosures, Repossessions & Debt Settlements

Compliance with E-SIGN, E-Statements & E-Disclosures

Credit Analysis & Lending Series: Collateral Analysis: Evaluation, Weaknesses & Monitoring Values

When a Depositor Dies: Actions to Take, Mistakes to Avoid

When a Borrower Dies: Actions to Take, Mistakes to Avoid

Preparation, Risk & Critical Robbery Training

Managing the Repossession Process, Including Notice & Sale

Unpacking Credit Reports for Mortgage & Consumer Lenders

Volatile Lending: Navigating Tariffs, Immigration Shifts & Inflation

Defaults on Consumer Mortgage Loans: Next Steps, Mitigation, Foreclosure Alternatives & More

Military Lending Act & Servicemembers Civil Relief Act

Navigating Collection Risks & Recent Regulatory Challenges

Effective Management of Credit Report Disputes

Force-Placed Flood Insurance: Timing, Monitoring & Documenting

Credit Push Scams: Return Requests & Reversals

Business Writing Boot Camp, Including Critique of Your Own Writing Sample

Commercial Loan Documentation: Developing a Thorough Checklist

SBA Update, Including Lessons Learned from 7(a) Loan Program Changes

Intermediate Collector: Refining Skills Beyond the Basics

Commercial Loans: Foreclosing on Your Security Interest in Collateral

Beginning Collector: What to Know on Day 1 & Beyond

Agricultural Lending Update

New Interagency Guidance on Reconsiderations of Value

Troubled Agricultural Borrowers: Identifying & Managing

UCC Financing Statements: Completing, Filing, Amending & Renewing

Consumer Lending Regulatory Compliance

Overdraft Programs & Disclosures: 12 Ways to Avoid Exam Issues

ECOA & Fair Lending: Examiner Hot Buttons

When a Borrower Dies: Actions to Take, Mistakes to Avoid

Consumer RE Appraisals: Ordering, Controls, Thresholds, USPAP Requirements & Compliance

Robbery: Plan, Prevent, Prevail

Chapter 7 & 13 Consumer Bankruptcies: Special Rules, Cramdowns & Risks

Avoid Adverse Action Danger Zones: Requirements & Responsibilities After Loan Origination

Common Mistakes in Consumer Collection

Banking Ethics, Conflicts of Interest & Compliance for Staff

Managing Workplace Threats: When to Call the Police, a Professional, an Attorney

Proper Handling of Government Reclamations & Garnishments

10 Junk Fee Mistakes to Avoid

Credit Reporting on Delinquent Loans