Your Consumer Borrower Filed Bankruptcy, Now What? Chapters 7 & 13

Collections Compliance Lending Operations

On-Demand Webinar

StreamedOct 1, 2026Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

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Bankruptcy changes the rules. Know your next move.

This webinar will equip financial institutions with the knowledge to navigate Chapter 7 and Chapter 13 bankruptcies confidently while protecting creditor rights, maintaining compliance, and reducing legal risk.

KEY WEBINAR TAKEAWAYS

Distinguishing between a Chapter 7 and a Chapter 13 bankruptcy
When, why, and how your institution should file a proof of claim
Appropriate time to repossess and foreclose on collateral
Recourse after the debtor is discharged

BONUS MATERIALS

Consumer bankruptcy cheat sheet
Proof of claim filing checklist
Flowchart for the consumer bankruptcy process

WEBINAR DETAILS

When a borrower files for bankruptcy, lenders must move quickly while carefully navigating the restrictions imposed by the Bankruptcy Code. From the automatic stay to proofs of claim, reaffirmation agreements, loan servicing, and discharge issues, even routine collection or servicing activities can create significant legal and regulatory risk if handled incorrectly. This webinar will provide a practical overview of how consumer bankruptcies affect financial institutions, with a focus on the operational and compliance issues that arise in both Chapter 7 and Chapter 13 cases. Participants will learn what actions are prohibited, what rights creditors retain, and how to manage consumer loans throughout the bankruptcy process while minimizing risk.

WHO SHOULD ATTEND?

Loan officers
Loan operations personnel
Collectors
Compliance personnel
In-house legal counsel

TAKE-AWAY TOOLKIT

Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.