Unpacking Adverse Action Requirements

Audit & Accounting Collections Compliance Lending

On-Demand Webinar

StreamedOct 1, 2025Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

What happens when you have to say “no” to a potential borrower?

Do you understand the adverse action requirements? This webinar will pinpoint when an inquiry becomes an application and will cover important timing requirements, proper completion of an adverse action notice, and how to address an incomplete application. Don’t miss it!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Identify actions that trigger adverse action notification
Explain who must receive adverse action notices
Understand the notification options for business credit requests
Monitor frequently identified errors on adverse action notices
Properly inform applicants regarding an incomplete application
Identify when the FCRA requirements apply to consumer denial notices
Effectively use the eight sample notification forms referenced in Regulation B
Fulfill notification requirements when terms change for an existing borrower

WEBINAR DETAILS

Timely communication with applicants and existing borrowers is critical, especially when applications are incomplete or denied. Notices are designed to communicate exactly what documentation is needed to complete an application request or the specific reasons for credit denial. Two federal statutes govern these processes, the Equal Credit Opportunity Act (ECOA) and the Fair Credit Reporting Act (FCRA). Understanding when each statute applies is an essential component of managing the loan application process. Take this opportunity to learn about notification requirements for consumer and business applicants and avoid common regulator-identified errors.

WHO SHOULD ATTEND?

This informative session is designed for all loan officers, loan processors responsible for denials and/or second reviews, compliance officers, risk officers, and auditors.

TAKE-AWAY TOOLKIT

Application trigger chart detailed by regulation
Chart explaining each statement of reason on the notice
Second review checklist of adverse actions/withdrawn files
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.