Servicemember Issues: Renewed Emphasis by the Agencies

December 4, 2026
Live Webinar
DateDec 4, 2026Duration90 minutes
08:00 AM PST09:00 AM MST
10:00 AM CST11:00 AM EST
    • Unlimited connections for your institution
    • Available on desktop, mobile & tablet
    • Take-away toolkit
    • Presenter’s contact info for questions
On-Demand Webinar
  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions
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Military lending protections are not optional, and compliance mistakes can be costly.

Strengthen your institution’s understanding of SCRA and MLA requirements, fair lending obligations, and UDAAP risks while learning how to protect servicemembers, avoid costly violations, and confidently navigate complex lending compliance requirements.

KEY WEBINAR TAKEAWAYS
  • Laws and regulations (and associated guidance) that apply to servicemembers, veterans, and their families
  • Products and services covered by the various rules
  • How to identify the pain points and common errors financial institutions make, and the serious consequences that could result from noncompliance
  • The distinction between legal and regulatory requirements and best practices – how to best serve your military members and their families

BONUS MATERIALS

  • Helpful website links to available resources

WEBINAR DETAILS

Servicemember issues have been in the news for a few years now. Financial institutions have been taking great care not to treat servicemembers and their family members less favorably, due to the great compliance and reputation risks problems in this area present. But what exactly are the rules?

The Servicemembers Civil Relief Act (SCRA) is the most well-known, of course. But there are other considerations, such as fair lending and even UDAAP. And the new Military Lending Act (MLA) regulations kick in this coming October. These rules will introduce significant new requirements for ALL lenders, whether they know it or not yet. Lenders that believe they don’t have issues to deal with for military borrowers may unfortunately be taken by surprise.

Does your institution know the rules, and what to do and not do? This webinar is designed to address all these issues. Know what it means to reduce the interest rate on active-duty borrowers to 6%, as well as various other protections against foreclosure and other risks. Know how to determine whether you have a “covered borrower” under the MLA and SCRA, as the standards are different.

WHO SHOULD ATTEND?

  • Compliance professionals
  • Auditors
  • Legal staff
  • Loan originators and processors
  • Accountholder services

TAKE-AWAY TOOLKIT

  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

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