Preparation, Risk & Critical Robbery Training

This deep-dive robbery training will go back to basics. In this fast-paced session, staff will learn what to do immediately when confronted by a lone bandit with a gun, a note-passing robber, or even a takeover robbery. It will explore how procedures may differ depending on whether you operate a pod branch or a traditional branch.

This session will explore the critical post-robbery steps for helping staff recover and return to work, including recognizing and responding to psychosocial stress reactions. You’ll discover why criminals may view a robbed branch as a “soft” target and how to “harden” your defenses with a risk or vulnerability assessment. It will also cover media relations, including how your designated spokesperson and staff should respond to reporters to protect your institution’s reputation. If accountholders feel unsafe, branch traffic drops — and profitability follows. This session will prepare your team to protect lives, safeguard your institution, and restore confidence.

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.