Managing the Repossession Process

This webinar is part of the Collection Series.

Repossession is not simply a collateral-recovery event. It is a high-risk process that combines state law, UCC requirements, federal protections, vendor management, consumer communications, documentation, and the commercially reasonable disposition of collateral. A mistake at any point can turn an otherwise valid collection action into a complaint, lawsuit, regulatory problem, or avoidable financial loss.

The risk remains very real in 2026. Recent federal enforcement involving vehicle repossessions has reinforced the importance of Servicemembers Civil Relief Act screening, effective policies and procedures, employee training, vendor controls, and documented review before collateral is taken or sold. Institutions also must manage practical issues such as personal property, notices, redemption rights, sale procedures, expenses, deficiency balances, surpluses, and credit reporting.

Join veteran collections attorney David Reed for a practical, end-to-end review of the repossession process. David will walk through the critical control points from the decision to repossess through recovery, notice, sale, and post-sale accounting. The program will focus on what can go wrong, how to build a defensible process, and how to oversee third-party repossession and sale vendors without losing control of the institution’s legal and reputational risk.