UPDATED Financial Industry Essentials Module 10: Sales & Service
Community financial institutions are unique because they truly know their accountholders and borrowers.
Each institution provides valuable products and
services to the community. This segment will detail best practices for
understanding the needs of accountholders and borrowers. It will detail the
importance of knowing the features and benefits of the products and services
you offer and how those can be matched with the needs of consumers and
commercial entities. Learn how to build trust and provide the elite level of
service for which community institutions are known.
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.
Presented By
Brode Consulting Services, Inc.
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