UPDATED Financial Industry Essentials Module 10: Sales & Service
Community financial institutions are unique because they truly know their accountholders and borrowers.
Each institution provides valuable products and
services to the community. This segment will detail best practices for
understanding the needs of accountholders and borrowers. It will detail the
importance of knowing the features and benefits of the products and services
you offer and how those can be matched with the needs of consumers and
commercial entities. Learn how to build trust and provide the elite level of
service for which community institutions are known.
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.
Presented By

Brode Consulting Services, Inc.
Other Webinars That Might Interest You

Executive Total Compensation: Strategies to Motivate & Incent the Right Behaviors
by Michael Blanchard, Jeff Fairchild

Contacting Delinquent Borrowers: Following the Spirit & Intent of the FDCPA
by Molly Stull

Call Report Series: Call Report Fundamentals for New Preparers & Reviewers
by Michael Gordon

Ways to Optimize & Maximize Your Website
by Eric C. Cook

Frontline Series: Opening Deposit Accounts for Nonprofit Organizations
by Deborah L. Crawford

From Frontline to Hotline: Confidently Navigating Accountholder Mental Health Issues (Complimentary)
by Tamra Gaines

Banking Ethics, Conflicts of Interest & Compliance for Staff
by Elizabeth Fast

The RDC Duplicate Dilemma
by Marcy Cauthon

Marijuana Update: On-Boarding, Payments, Monitoring & Schedule III Change Implications
by Deborah L. Crawford

Today’s Board Essentials Module 9: Strategic & Succession Planning
by Shelli Clarkston
This Webinar Appears In
© 2025 FINANCIAL EDUCATION & DEVELOPMENT, INC