Effective Management of Credit Report Disputes

Collections Compliance Frontline & New Accounts Lending Operations

On-Demand Webinar

StreamedApr 24, 2023Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

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Fully 70% of consumer complaints to the CFPB revolve around credit reporting!

Noncompliance with FCRA can domino into lapses in ECOA compliance – which is simply inviting action by the CFPB. From automated disputes to direct disputes and all the gray areas in between, this session will provide a commonsense approach to FCRA dispute compliance and management.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Appreciate the increasing credit reporting compliance risks
Maximize the credit reporting dispute process
Examine the optimal alignment for dispute management
Understand the critical steps in responding to credit report disputes
Create a plan for effective dispute management
Identify and avoid common compliance landmines

WEBINAR DETAILS

The issue of managing credit reporting disputes is growing. In the most recent Consumer Financial Protection Bureau (CFPB) statistics, credit reporting accounted for over 70% of consumer complaints! It is receiving added attention from both examiners and consumer protection attorneys. In fact, the CFPB has linked credit reporting irregularities with lapses in Equal Credit Opportunity Act compliance and has promised swift action. From policies and procedures to quality assurance and organizational charts, this essential function impacts every financial institution and there are some basic steps you can take to increase efficiency, reduce risks, and calm your compliance nerves.

This webinar will focus on the unique operational and compliance challenges posed by credit reporting disputes. Join credit reporting veteran David Reed as he cuts through the regulatory web and shares a clean and manageable credit reporting process for your institution.

WHO SHOULD ATTEND?

This informative session is designed for senior executives, managers, compliance staff, lending staff, collections managers, frontline managers, internal auditors, and anyone involved with credit reporting.

TAKE-AWAY TOOLKIT

Sample credit report dispute resolution procedures
Sample credit report dispute response letters
FCRA examination guidance
Sample FCRA policy
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presented By

David A. Reed

Reed & Jolly, PLLC

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