When a Depositor Dies: Actions to Take, Mistakes to Avoid

November 19, 2025

Collections Compliance Frontline & New Accounts IRA Operations

Live Webinar

DateNov 19, 2025Duration90 minutes

08:00 AM PST09:00 AM MST

10:00 AM CST11:00 AM EST

Unlimited connections for your institution
Available on desktop, mobile & tablet
Take-away toolkit
Presenter’s contact info for questions

On-Demand Webinar

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

Can checks still be negotiated after an accountholder dies?

Who can access the deposit accounts? What changes can be made? What about taxes, Social Security, IRAs, POAs, and dealing with the family? If you don’t have all the answers, this is the webinar for you.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Understand and explain accountholder rights at death
Break down the actions to take at death and mistakes to avoid for each ownership type
Research your small estate affidavit statute and rules
Handle checks at death
Comprehend UCC 4-405 rules on knowledge of death
Review IRAs, HSAs, and ACH at death
Dissect government benefits after death
Handle UTMAs, Social Security Representative Payee, and other special accounts at death
Answer questions about powers of attorney and other rights that cease at death
Evaluate interest reporting after death

WEBINAR DETAILS

At the most difficult time in someone’s life, you have to use extraordinary skills to accomplish many detailed tasks when an accountholder dies. Did the person own a business? Are there any outstanding checks? How were the accountholder’s funds owned? Did the accountholder have specialized accounts like IRAs? This program will explain what to look for and how to handle many accounts, documents, and situations after death.

WHO SHOULD ATTEND?

This informative session is designed for new accounts staff, branch managers, branch operations personnel, compliance professionals, trainers, and management.

TAKE-AWAY TOOLKIT

New account handbook
Deceased accountholder worksheet
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.