The RDC Duplicate Dilemma

On-Demand Webinar
StreamedMay 7, 2024Duration60 minutes
  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions
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The popularity of remote deposit capture has grown exponentially.

The flip side is that there has also been an increase in duplicate checks. Do you know how to handle these returns under various scenarios? What timeframe applies? What if it’s outside the return timeframe? Do you know which code to use? What are the compliance requirements? Join us to learn the answers to these questions and more.

  • Properly handle a duplicate check within or outside the return timeframe
  • Determine the appropriate return reason or adjustment code to use for a duplicate check
  • Understand the Regulation CC RDC indemnity and employ it appropriately
  • Determine the appropriate course of action when faced with a duplicate check scenario

This course is eligible for 1.2 AAP/APRP credits.


Remote deposit capture (RDC) participation has grown over the last few years leading to a corresponding increase in duplicate checks. Join us to find out when you can return a check as a duplicate, what to do when the timeframe has passed, how to respond to a duplicate claim against your institution, and what recourse you have utilizing the RDC indemnity. 

Together we will identify the proper return code and adjustment type to use when handling duplicate checks, examine when it is appropriate to utilize the RDC indemnity, and how to make a duplicate check claim. We will also walk through scenarios to apply what we have learned to determine the appropriate action.


This informative session is designed for check exceptions/operations staff, cash/treasury management personnel, audit/compliance staff, and individuals with the NCP accreditation.


  • How to Handle a Duplicate Check resource
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

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