BSA Referrals: From Business Lines to the BSA Dept.

October 17, 2025

Compliance Frontline & New Accounts Lending Operations Security & Fraud Senior Management

Live Webinar

DateOct 17, 2025Duration90 minutes

08:00 AM PDT09:00 AM MDT

10:00 AM CDT11:00 AM EDT

Unlimited connections for your institution
Available on desktop, mobile & tablet
Take-away toolkit
Presenter’s contact info for questions

On-Demand Webinar

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

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Where do BSA referrals come from?

According to the FFIEC, they should be coming from all business lines, including lending, operations, branches, etc. Do you have such a process in place? This insightful webinar will cover how to develop referral forms that include red flags from FinCEN. Now is the time to encourage your whole team to join forces to combat red flags and make the necessary BSA referrals.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Develop red flag referral forms for many of your business lines
Encourage referrals by developing conversations with staff that explain this important role
Dissect red flags in advisories and guidances to help develop the referral process
Engage staff with an understanding of what each person’s role is in each department
Identify for staff the conversations that may cause problems
Build a great BSA referral system that will impress examiners

WEBINAR DETAILS

The FFIEC’s BSA/AML Examination Manual recommends referral submissions from all business lines. Do you have that process in place? Are you receiving referrals from branch staff and the mortgage, lending, and operations departments? If not, why not? In this webinar, you’ll learn to develop referral forms for many business lines based on the red flags FinCEN has provided. Talk to your staff. Update them on their responsibilities for reporting suspicious transactions. Begin to work as an organization to filter out financial crimes of all types and calibers.

WHO SHOULD ATTEND?

This informative session is for BSA officers, BSA staff, trainers, compliance personnel, and branch and loan administration professionals.

TAKE-AWAY TOOLKIT

Referral forms for mortgages, branch staff, elder financial exploitation, and more
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.