10 Junk Fee Mistakes to Avoid

Collections Compliance Frontline & New Accounts Lending Operations Sales & Specials Managers & Supervisors Senior Management & Directors

On-Demand Webinar

StreamedAug 19, 2024Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

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Junk fees are getting a lot of press – and examiner scrutiny.

They’re also a regular topic of CFPB communiqués. Does your institution have the problem well in hand? Attend this matter-of-fact webinar to learn 10 junk fee mistakes you can avoid.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Identify 10 deposit junk fee mistakes to avoid
Wade through the Consumer Financial Protection Bureau’s (CFPB) stance to the heart of the matter
Employ a checklist of what to do and what to avoid
Explain to management which income streams should be examined and/or eliminated
Distinguish between regulations and best practices on overdrafts

WEBINAR DETAILS

Every week the CFPB has more to say about junk fees. This program will boil down the fees and services that your financial institution needs to examine so there are no surprises during your compliance examination. Recent exams have revealed that examiners are even looking at “authorize positive, settle negative” (APSN) transactions on business debit cards and accounts. Learn what you need to know and do in 2024 to avoid costly mistakes.

WHO SHOULD ATTEND?

This informative session is designed for compliance officers, marketing staff, branch administration, trainers, branch managers, and deposit operations staff.

TAKE-AWAY TOOLKIT

Consent orders, checklists, and proposed rules
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.