Upcoming Webinars

Beginning Collector: What to Know on Day 1 & Beyond

Intermediate Collector: Refining Skills Beyond the Basics

Defaults on Consumer Mortgage Loans: Next Steps, Mitigation, Foreclosure Alternatives & More

Effective Management of Credit Report Disputes

Building the Best Board Meeting: From Agenda to Action Steps

Managing the Repossession Process, Including Notice & Sale

Determining When to File a SAR

Dealing with Difficult Customers: 5 Foolproof Techniques

Responding to Subpoenas, Garnishments & Levies

2025 Compliance Outlook: Regulator Expectations

Crisis Management in the 24-Hour News Cycle

ECOA & Fair Lending: Examiner Hot Buttons

Common Mistakes in Consumer Collection

CFPB Enforcement Actions: Lessons Learned

Vendor Due Diligence & Effective Vendor Management

Credit Reporting on Delinquent Loans

Identity Theft Red Flags & FACT Act Compliance

Avoiding Liability Under the Bank Secrecy Act

Maximizing Recoveries on Charged-Off Loans

Advanced Collection Concepts

Telephone Consumer Protection Act Compliance

Banking Legal Marijuana Businesses

Understanding CAMELS Components & Risk

New Policy Statement on CRE Accommodations & Workouts

Auto Loan Delinquencies: Reducing Defaults & Maximizing Recoveries

Successful Skip Tracing Techniques for Locating Borrowers & Recovering Collateral

Handling Consumer Complaints & Disputes Fairly & Accurately

Intermediate Collector: Refining Collections Skills

Effective Management of Credit Report Disputes

Credit Reporting Risks in the Banking Environment

Things That Keep Boards Up at Night

Decoding the Examination Process: 10 Essential Techniques to Thrive During Your Next Exam