Responding to Elder Exploitation in Real Time: Delaying, Denying & Escalating Transactions
On-Demand Webinar
StreamedFeb 25, 2026Duration90 minutes
- Unlimited & shareable access starting two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Can you spot red flags for elder financial exploitation when they’re right in front of you?
Do you know how to investigate and intervene
on-the-fly, as it’s happening? Elder financial exploitation is at an all-time
high and the consequences can be devastating Join veteran financial services attorney David
Reed to gain confidence and practical tools to identify red flags, manage
suspicious withdrawals or wires, and delay, deny, or escalate risky
transactions in real time.
KEY WEBINAR TAKEAWAYS
- Behavioral and transactional red flags
- When and how to pause, delay, or refuse a transaction
- State-authorized holds and safe-harbor protections
- When to contact trusted parties (including non–account holders)
- Sound documentation and escalation pathways
- Coordinating with BSA compliance, Adult Protective Services, and law enforcement
BONUS MATERIALS
- Behavioral red flags checklist
- Real-time response guide: Delay, Deny, Escalate
- State law quick reference
- Conversation and de-escalation scripts
- Third-party contact decision matrix
WEBINAR DETAILS
Elder financial
exploitation is one of the fastest-growing threats facing financial
institutions and the stakes could not be higher. When exploitation occurs,
vulnerable accountholders lose life savings, families lose trust, and
institutions face reputational damage, regulatory scrutiny, and potential
liability for failing to take reasonable protective steps. This operations-focused
session will give staff the confidence and tools to act in real time, teaching
them how to identify red flags, manage suspicious withdrawals or wires, and
delay, deny, or escalate potentially harmful transactions.
We’ll also explore the
rapidly expanding landscape of state elder-abuse reporting laws and the growing
number of states giving financial institutions stronger protective authorities,
including the ability to freeze access, refuse or delay transactions, and
contact trusted parties not listed on the account. Attendees will leave with
practical strategies that protect accountholders, safeguard institutional
assets, and strengthen community trust.
WHO SHOULD ATTEND?
- Branch managers
- Tellers
- Customer service representatives
- Fraud and security personnel
- BSA/AML/CFT teams
- Operations
- Compliance staff
- Audit staff
TAKE-AWAY TOOLKIT
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
TESTIMONIALS
"The knowledge base was amazing. However, my favorite part was how enthusiastic the speaker was. That made me instantly feel more passionate about the topic and comfortable implementing what he had to say."
- Lacy, Plumas Bank
Presented By

Reed & Jolly, PLLC
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