Cash Handling: Managing Draws, Detecting Counterfeiting & Handling Outages

Tellers are the face of your financial institution.  Each day, tellers manage thousands of dollars in cash, balancing with speed and accuracy while maintaining confidentiality and professionalism under pressure. This program will strengthen those critical skills, helping tellers perform their daily operations with precision and confidence.  It will cover how to improve cash handling skills, manage cash drawers, identify counterfeit currency, and handle teller drawer outages, as well as how to securely assist customers with cash withdrawals.