Overdraft Programs & Disclosures: 12 Ways to Avoid Exam Issues
December 19, 2024
Live Webinar
DateDec 19, 2024Duration90 minutes
08:00 AM PST09:00 AM MST
10:00 AM CST11:00 AM EST
- Unlimited connections for your institution
- Available on desktop, mobile & tablet
- Take-away toolkit
- Presenter’s contact info for questions
On-Demand Webinar
- Unlimited & shareable access starting two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Overdraft programs have always been a hot button for examiners, especially for the CFPB, who has had overdraft programs on its radar since its inception.
Over the last few years, the
regulatory agencies have had a renewed focus on overdraft fees. Exam findings
indicate there is still confusion over which elements of the issued guidance
and regulatory statements actually apply to the programs offered by community
financial institutions.
AFTER THIS
WEBINAR YOU’LL BE ABLE TO:
- Understand regulatory guidance for ad hoc versus automated overdraft programs
- Explain the opt-in/opt-out process required by Regulation E
- Identify the inherent risks of your overdraft program
- Distinguish the difference between static and dynamic overdraft programs
- Develop effective policy and procedures to support your program and address the latest overdraft guidance
- Effectively report overdraft program details to the board and management
WEBINAR DETAILS
Regulators want to ensure your overdraft program
practices do not intentionally or unintentionally result in consumer harm, and
you want to protect your institution from UDAAP and other regulatory
violations. This session will delve into the regulatory guidance in detail. It
will review how to mitigate risks associated with offering overdraft
protection. You’ll learn the pitfalls of representment fees, APSN transactions,
and managing “opt-ins” for ATM and debit card transactions to offer overdraft
protections.
In addition, best practices for disclosures, fees, accountholder
education, and marketing of your overdraft program will be covered. This
session will also review overdraft program issues identified through consumer
complaints, examinations, and enforcement actions, and provide recommendations
for avoiding similar mistakes.
WHO SHOULD ATTEND?
This informative session
is designed for new accounts personnel, branch managers, deposit operations
staff, compliance officers, internal auditors, and anyone responsible for your overdraft
program.
TAKE-AWAY TOOLKIT
- Sample overdraft policy language
- Overdraft advertising checklist
- Overdraft program review
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission,
or republishing of any webinar to other institutions or those not employed by
your institution is prohibited. Print materials may be copied for eligible
participants only.
Presented By
Brode Consulting Services, Inc.
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