Harnessing ITMs & VTMs: Risks, Implementation Considerations & Compliance
On-Demand Webinar
StreamedOct 23, 2024Duration90 minutes
- Unlimited & shareable access starting two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
ITMs and VTMs can offer a wide variety of services to accountholders, including traditional deposit and withdrawal capabilities and more advanced services, including loan payment, bill payment, and account opening.
This session will address the
pros and cons of these newer technologies, regulatory compliance, security
considerations, and best practices for operating the machines at your
institution.
AFTER THIS
WEBINAR YOU’LL BE ABLE TO:
- Understand the available features of ITMs and VTMs and the conveniences these machines can offer to your institution and accountholders
- Compare and contrast the benefits of these new technologies versus more traditional branching
- Train staff on the responsibilities of being a virtual teller
- Distinguish how current compliance regulations apply to ITM and VTM transactions
- Define the risks associated with ITMs and VTMs and determine which internal controls can be implemented to best mitigate these risks
WEBINAR DETAILS
The popularity of interactive teller machines
(ITMs) and virtual teller machines (VTMs) has grown in the last several years.
The increased costs of wages and building physical branches (that may have
minimal foot traffic), coupled with providing competitive, convenient consumer
access to products and services make the investment into these technologies
worthy of discussion among boards and management teams.
Your institution needs
to understand the capabilities, risks, costs, and staff responsibilities when
implementing these machines. Please join us for this informational session!
WHO SHOULD ATTEND?
This informative session
is designed for operations staff, electronic banking personnel, IT officers, security
officers, senior management, and compliance officers.
TAKE-AWAY TOOLKIT
- Action plan for ITM/VTM implementation
- Sample risk assessment
- Fact sheet for board reporting/training
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission,
or republishing of any webinar to other institutions or those not employed by
your institution is prohibited. Print materials may be copied for eligible
participants only.
Presented By

Brode Consulting Services, Inc.
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