Mobile Device Risks, Records & Rules: Using Policy to Manage Legal & Regulatory Compliance

Managing mobile devices has become increasingly challenging, especially with millions working from home, far from the watchful eyes of management. Regardless of whether employees are working onsite or remotely, financial institutions are obligated to safeguard confidential data and sensitive information. You must protect the privacy of accountholders and employees, and you are required to preserve, protect, produce, and purge business records generated by mobile devices. Failure to manage mobile use could result in lawsuits, regulatory audits, disgruntled accountholders, and lost revenues. The risk of discriminatory or otherwise unlawful content in text messages and email is higher with the use of ChatGPT and other AI tools. Do not allow bring-your-own device (BYOD) users to play fast-and-loose with content created, transmitted, posted, retained, and deleted via mobile devices. Attend this session to learn how best practices-based mobile device policy can help reduce online disasters, increase legal compliance, and enhance communication.