Reg E Requirements for Debit Card Error Resolution: Processing, Disclosure & Investigation
- Unlimited & shareable access starting two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Financial institutions must ensure correct interpretation of Regulation E and comply with the requirements for processing error disputes associated with debit card transactions. This session will define and explain the types of transactions covered by Regulation E and debit card requirements. It will also define an error according to the regulation, along with the timing requirements for investigation and resolution of unauthorized debit card transactions by your financial institution. Learn how to minimize your institution’s losses and ensure compliance with this sometimes-tricky regulation.
This course is eligible for 1.8 AAP credits.
Continuing Education: Attendance verification for CE credits upon request
HIGHLIGHTS
- Accountholder versus institution liability
- The investigation
- Provisional credit
- Required communications
- Recordkeeping
- TAKE-AWAY TOOLKIT
- Regulation E error resolution flowchart
- Sample error resolution log
- Employee training log
- Quiz you can administer to measure staff learning and a separate answer key
WHO SHOULD ATTEND?
This informative session is designed for card personnel, operations, branch personnel, compliance officers, and AAP candidates.
Presented By
