Dec 20

New Security Officer Training: Responsibilities, Best Practices & Skill-Building Tools

Registration Options & Pricing

Please select your membership status.

Recorded Webinar Includes

  • Recording of the Live Webinar
  • Available 6 business days following Live date
  • Available for 6 months following Live
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Free Digital Download, yours to keep
  • Share link with anyone at your bank
  • Presenter’s contact info for follow-up

Wednesday, December 20, 2017

12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

The Bank Protection Act (BPA) and the implementing regulations specify security officer requirements. This program will focus on the BPA implementing regulations, especially on Regulation H, to demonstrate what your security program should contain. Although the regulations are very specific, they allow leeway for risk-management decision-making. This program will include industry-standard practices and demonstrate (with pictures) how to comply. Security officer dos, don’ts, and best practices will be covered. Other topics will include:

  1. Which staff members should be trained on security issues?
  2. When is help needed from law enforcement, regulators, or other security officers?
  3. Who needs to be trained on robbery issues?
  4. Should you use a case management system?
  5. Reporting to the board

This program is designed specifically for those who have little-to-no previous training in financial institution security. However, it will be a great refresher for veteran security officers, too. This program will satisfy the Security Officer training requirements.

Continuing Education: Attendance verification for CE credits upon request


  • BPA and regulatory requirements
  • Lighting, landscaping, locations, and locks – the four Ls of security
  • Security update on the latest trends in the field
  • Types of physical inspections the security officer should conduct
  • Records that security officers should keep
  • Training staff members
  • What to include and exclude in your written security program
  • Robbery training requirements

    • Regulation H checklist to determine if your security program is current
    • Night inspection form to help implement your physical security inspections
    • "Proper Employee Conduct During and After a Robbery" form for your training program
    • Risk Management Basics: Before, During and After the Robbery
    • Risk Management Basics: Robbery Styles
    • Risk Management Basics: Physical Risk Assessments, Thinking Like the Robber
    • Sample incident report
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key


This informative session would best suit security officers, risk management professionals, internal auditors, and compliance officers.

PLEASE NOTE: Program content is subject to copyright and intended for your individual financial institution’s use only.


Thompson Consulting Group, LLC
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