Know Your Reg E Claims

Does it make you mad when an accountholder completes a sketchy transaction, realizes it’s a scam, and then wants their money “back” from the financial institution? The institution executed the transfer as requested — and since you didn’t “take” their money, you can’t “give it back”! Yet under many circumstances, both the consumer and Reg E expect the institution to replace that money. Not doing it can cause a much bigger problem than paying claims unnecessarily, and that’s what this webinar will be about.

Knowing the rules protects your institution from unnecessary losses and from regulatory criticism. Understanding the rules helps you get the facts necessary to comply with Reg E. This will both protect the institution and help you pay the claims that need to be paid based on the regulation.