ACH Return Reason Codes Explained
November 25, 2025
Live Webinar
DateNov 25, 2025Duration90 minutes
08:00 AM PST09:00 AM MST
10:00 AM CST11:00 AM EST
- Unlimited connections for your institution
- Available on desktop, mobile & tablet
- Take-away toolkit
- Presenter’s contact info for questions
On-Demand Webinar
- Unlimited & shareable access starting two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Did you know the ACH Network has 70 return reason codes?!
Which gets used when? Which
timeframe applies? What are the processes for dishonored and corrected returns?
Change uncertainty to confidence with this answer-infused webinar.
AFTER THIS
WEBINAR YOU’LL BE ABLE TO:
- Use the most appropriate return reason code to process an ACH return
- Identify the return reason codes to use for consumer versus non-consumer ACH entries
- Define your financial institution’s procedures to include the requirements of a Written Statement of Unauthorized Debit (WSUD) for the return reason codes for which it is required
- Explain the process for dishonored and contested/corrected dishonored returns
- Understand the general return timeframe and the extended return timeframe, as well as other timeframes applicable to ACH returns
WEBINAR DETAILS
With 70 different return reason codes used in the
ACH Network, it can be challenging to stay on top of the most appropriate
return reason code for a given situation. Which return reason codes require a
WSUD? How many days do you have to process a return? What about the return
reason codes that have unusual timeframes that don’t fall into the standard or
extended return timeframes? This session will answer all these questions and
more, including an overview of dishonored returns, contested dishonored returns,
and returns that are processed by the ACH operator or gateway.
WHO SHOULD ATTEND?
This session is ideal for both frontline and ACH
operations staff who are newer to their role, or experienced staff looking for
a refresher on the fundamentals of return reason codes.
TAKE-AWAY TOOLKIT
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission,
or republishing of any webinar to other institutions or those not employed by
your institution is prohibited. Print materials may be copied for eligible
participants only.
Presented By

UMACHA
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