Frontline Fraud Prevention: Stopping Fraud at the Teller Line

This webinar will give frontline teams the tools to spot fraud red flags, ask the right questions, take proper action, and protect accountholders before losses occur.

The frontline is the initial line of defense in identifying fraud and avoiding losses for both accountholders and their financial institution. An awareness of the red flags associated with check fraud, potential elder financial exploitation, or wire scams is essential for the frontline team. This session will review how to identify fraud at the time of accountholder interaction. It will not only review red flags, but work through what actions should be taken, what questions should be asked, and what vital details to obtain for proper incident reporting.

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.