Common Mistakes in Consumer Collection

Collections Compliance Frontline & New Accounts Lending Operations

On-Demand Webinar

StreamedSep 24, 2024Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

The world of delinquent borrowers is never boring and never stands still.

Credit risk is a hot examination topic as delinquency and charge-off ratios are rapidly increasing. Everyone understands there is a massive storm brewing on the delinquency horizon and even financial regulators are sending up warning signals! The one thing you cannot afford to do right now is NOTHING!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Create an effective collections process with optimal contact points
Leverage your existing technology
Utilize analytics with your mountain of borrower data
Efficiently manage third-party collections vendors
Appreciate increasing regulatory attention on collections
Avoid common compliance issues

WEBINAR DETAILS

An ounce of prevention is always worth more than a pound of cure! Too many institutions fail to consistently evaluate collections processes and fall victim to readily avoidable errors. Now is the time to reassess your collections processes to ensure you are getting the best results – while also assisting troubled borrowers and avoiding the increasing number of compliance landmines.

Join former collections attorney and veteran collections consultant David Reed as he walks through practical methods to evaluate your consumer collections efforts and provides real-world solutions to the most common collections mistakes.

WHO SHOULD ATTEND?

This session will benefit executives, managers, collections managers, collectors, compliance officers, internal auditors, lending staff, and anyone involved in the collections and compliance processes.

TAKE-AWAY TOOLKIT

Checklist of the top five mistakes in consumer collections
Sample collections inventory and risk assessment matrix
Recent debt collections regulatory guidance
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.