Advanced Collection Concepts

Collections Lending

On-Demand Webinar

StreamedFeb 21, 2024Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

Hone your collections skills and better position your institution to assist troubled borrowers who want to work with you and to maximize recovery from everyone else.

From assessing your collections techniques to improving collections processes, this informative session is sure to have something for you!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Appreciate the current recovery landscape
Create proactive collections campaigns
Maximize virtual collections processes – from texting to Teams
Harness analytics and automation in the workflow
Master essential collection communications strategies
Appreciate growing compliance risks

WEBINAR DETAILS

There is a big storm brewing on the lending horizon. Over $1.5 trillion is now owed in student loans and credit card debt has crossed $1 trillion! Add to that dramatically higher auto and credit card delinquencies and a shaky recovery and there are clear signs of a big problem. There was once a time when the collections function was one of the most underappreciated areas. That time is over! The current economic environment is having a negative impact on many of your borrowers, and you need to be ready to secure payment arrangements and avoid landmines along the way. Join veteran collections attorney David Reed as he goes beyond the basics and reveals lessons learned from over 30 years of collections and management experience.

WHO SHOULD ATTEND?

The information in this session is designed for executives, board members, CFOs, lending managers, collections managers, collections staff, and anyone interested in maximizing your collections efforts.

TAKE-AWAY TOOLKIT

Collections process checklist
Account placement worksheet
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.