Building a Successful Cross-Selling Platform
On-Demand Webinar
StreamedMay 19, 2022Duration90 minutes
- Unlimited & shareable access starting two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Cross selling is key to growth and accountholder retention. This hands-on program will explain what cross selling is, what it is not, and why it is a MUST!
You’ll receive tools, step-by-step instructions, and sample scripts that
will expand and enhance your cross-selling skills.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Turn accountholders into your biggest fans – the keys to gaining referrals through cross selling
- Use the “accountholder advocate” approach to intelligent cross selling
- Understand accountholder needs and buying preferences
- Discover the positive impact of effective cross selling on long-term retention
WEBINAR DETAILS
It is a proven fact that the more products and
services accountholders own, the more loyal they become. With competition from
both traditional and non-traditional sources increasing at exponential rates,
it has never been more important to gain and retain satisfied
accountholders. Because of these and
other market-driven factors, cross selling must become a top priority. However, cross selling for the wrong reason
can do more harm than good! This webinar
will provide tools to empower staff to cross sell effectively and
intelligently. From discovery to
delivery, you will learn to increase accountholder retention while gaining
growth opportunities through favorable referrals.
WHO SHOULD ATTEND?
This informative session
is designed for frontline staff, supervisors, service representatives, and
business development personnel.
TAKE-AWAY TOOLKIT
- Four foundational tools to build a successful cross-selling platform
- C.L.I.E.N.T. system: easy step-by-step approach to keep cross-selling efforts on track
- Customizable script template to initiate successful cross-selling conversations
- Case study to help you determine and deliver personalized solutions
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright.
Transmission, retransmission, or republishing of any webinar to other
institutions or those not employed by your institution is prohibited. Print
materials may be copied for eligible participants only.
Presented By
Pinnacle Training Group
© 2024 FINANCIAL EDUCATION & DEVELOPMENT, INC
