Liability with ACH Death Notification Entries (DNEs) & Reclamations

On-Demand Webinar
StreamedAug 27, 2020Duration90 minutes
  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions
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Reclamations and DNEs must be handled properly to avoid liability and loss. Get the latest Green Book guidance for dealing with payments made to deceased accountholders.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Explain the difference between federal benefit payments and private pension payments
  • Distinguish between actual and constructive knowledge of death
  • Properly handle DNEs and reclamations according to revised Green Book guidance
  • Differentiate between full versus limited liability
  • Identify which payments are and are not subject to reclamation

WEBINAR DETAILS

How do you handle incoming ACH entries for deceased accountholders? Are the right policies and procedures in place to ensure no losses are incurred from incorrectly handling DNEs? Join us to learn more about handling federal government benefit payments payable to deceased accountholders.

This course is eligible for 1.8 AAP credits.
Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is ideal for ACH operations staff, call center and branch staff, AAP candidates, and compliance officers.

TAKE-AWAY TOOLKIT

  • Government payments quick reference cards
  • Employee training log
  • Interactive quiz

Presented By

Michele L. Barlow, AAP, NCPMichele L. Barlow
PaymentsFirst
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