Writing Consumer & Fiduciary Account Manual Procedures

Frontline & New Accounts Deposit Account Compliance Managers & Supervisors

On-Demand Webinar

StreamedJul 22, 2026Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

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Writing account procedures shouldn’t feel like reinventing the wheel every time.

If your team is stuck piecing together guidance across ownership types, it’s time for a smarter approach. Build a clear, consistent, and comprehensive new accounts manual that empowers your branches to get it right the first time, every time.

KEY WEBINAR TAKEAWAYS

Template to decrease your time in developing procedures
Up-to-date best practices for account opening
TINs, disclosures, and rights at death
Titling and signatory responsibility for accounts
Common errors on opening accounts

BONUS MATERIALS

New Accounts template

WEBINAR DETAILS

Cut out excessive work in developing procedures by using our tried and tested template for writing new account procedures for about 20 different types of ownership. From the big three ownerships to formal trust accounts, the template will help you think out all the ways you can help your branches get consumer and fiduciary accounts right. Quit struggling and get the help you need to write a dynamite new accounts handbook.

Note: Business account procedures were addressed in a separate webinar, aired April 15, 2026: Writing Business Account Procedures

WHO SHOULD ATTEND?

Training
Compliance
Deposit operations
BSA

TAKE-AWAY TOOLKIT

Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.