Unpacking E-SIGN Compliance for Loans & Deposit Accounts

September 17, 2024
Live Webinar
DateSep 17, 2024Duration60 minutes
08:00 AM PDT09:00 AM MDT
10:00 AM CDT11:00 AM EDT
    • Unlimited connections for your institution
    • Available on desktop, mobile & tablet
    • Take-away toolkit
    • Presenter’s contact info for questions
On-Demand Webinar
  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions
See Registration Options

Could you spot an attempt to use someone else's personal information to open a fraudulent account online?

Javelin, a national security research firm, says account takeover and new account fraud is growing. Account takeover fraud resulted in nearly $13 billion in losses in 2023 (up from $11 billion in 2022). New account fraud reached $5.3 billion (compared with $3.9 billion in 2022). Join us to learn how to ascertain an applicant’s true identity and comply with BSA, CIP, and E-SIGN.
  • Develop a robust risk mitigation strategy for online account opening
  • Use FinCEN guidance to detect and report fraud related to identity theft, elder financial abuse, and cyber-enabled crime
  • Explain and implement the E-SIGN consent process to open loan and deposit accounts online
  • Offer suggestions for consumer protection against identity theft and fraud
  • Understand the importance of information security procedures


Compliance with E-SIGN requirements for opening accounts online is one piece of the puzzle; knowing the “true identity” of the customer for BSA and CIP completes the process. It is critical that financial institutions use multilayered systems of fraud screening. Some methods include email-specific data, IP address, phone, and physical address information. This session will explain the intersection of E-SIGN security and fraud detection and provide valuable tips for educating consumers and identifying fraud.


This informative session will be helpful to ensure compliance with e-banking and is targeted for compliance officers, risk managers, operations managers, business development managers, and others responsible for managing online banking, E-SIGN compliance, e-statements, and e-disclosures.


  • Current exam procedures and many resources for online banking
  • E-SIGN checklist and answers to common questions
  • Suspicious Activity Report checklist for fraud related to online accounts
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presented By

Susan CostonisSusan Costonis
Compliance Training & Consulting for Financial Institutions