New Interagency Guidance on Reconsiderations of Value

Collections Compliance Lending

On-Demand Webinar

StreamedFeb 12, 2025Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

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Join us for a dissection of the new interagency guidance and translate it into action steps to ensure your policies and procedures address the expectations before an ROV is needed.

From receiving, processing, communicating, and documenting the ROV process, this session will cover the critical issues, including additional fair lending steps to consider when the valuation may be the result of appraisal bias.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Develop policies and procedures for the reconsideration of value (ROV) process, including consumer communications
Understand action steps to resolve an ROV request initiated by the lender or applicant
Incorporate the ROV process into the institution’s fair lending program
Train staff on critical components of the process
Recognize ROV guideline requirements from major investors (Fannie/Freddie)
Address process risks and challenges
Monitor and appropriately address consumer complaints for valuation concerns
Maintain appraiser independence while sharing critical information

WEBINAR DETAILS

A credible valuation is a critical component of all residential real estate loan requests. However, what happens when the valuation is determined to be inaccurate, missing data, or based on a discriminatory basis? What if a borrower disputes the valuation? How can you maintain appraiser independence yet share relevant information?

It’s critical to have developed a game plan to address these situations and more! While not a required playbook, the recently issued interagency guidance provides numerous items to consider as your institution develops policies and procedures to address valuation concerns identified either through the internal review process or borrower communication.

WHO SHOULD ATTEND?

This informative session will benefit those involved in the residential real estate lending process where loans are secured by a single 1-to-4 family residential property. That includes real estate lenders, appraisal reviewers, underwriters, compliance officers, fair lending officers, risk management staff, and auditors.

TAKE-AWAY TOOLKIT

Sample reconsideration of value request form
Sample reconsideration of value notice
Consumer complaint log
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

TESTIMONIALS

"This webinar was excellent! It was very informative and Molly Stull was very knowledgeable. It has been one of the more put-together webinars I have attended, and the knowledge I have gained should help my financial institution tremendously."

- Courtney, Citizens State Bank of New Castle