20 Common Mistakes in Consumer Collection

October 10, 2023
Live Webinar
DateOct 10, 2023Duration90 minutes
08:00 AM PDT09:00 AM MDT
10:00 AM CDT11:00 AM EDT
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Consumer debt collection practices are the major reason for complaints, lawsuits, and enforcement actions against financial institutions.  There are numerous debt collection laws and regulations – and numerous opportunities for errors.  Borrowers, their attorneys, and regulators are closely monitoring your financial institution’s consumer collection practices.  Therefore, it is important to understand and implement proper collection practices to avoid liability.  Learn 20 of the most common consumer collection mistakes and how to avoid them.

Presented By

Elizabeth Fast, JD & CPAElizabeth Fast
Spencer Fane LLP

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