Junk Fees: Identifying, Eliminating & Compliance Action Plan

Audit & Accounting Compliance Frontline & New Accounts Operations Senior Management

On-Demand Webinar

StreamedOct 16, 2023Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

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Junk fees have been getting a fair amount of press recently. Where does your institution stand?

Do you have junk fees? Are you planning to eliminate some? How great is your exposure? Attend this webinar and avoid being caught by surprise during your next regulatory exam.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Identify junk fees
Understand why the CFPB and other agencies consider these fees unfair
Ascertain your exposure for junk fees
Identify regulatory hot spots, including overdrafts, student fees, and debt collection
Change your procedures, policies, and services to reflect the current environment
Understand the history of CFPB consent orders
Make an action plan

WEBINAR DETAILS

Does your institution have “junk fees”? Or has the CFPB gone wild? A recent consent order issued by the CFPB shows just how seriously they are taking junk fees. Not only was the bank fined by the CFPB, but also by the OCC. These offenses include repeated charges when an account is overdrawn, student fees, and debt collection practices. This webinar will help you examine your exposure regarding junk fees and know what to do about these practices. Don’t be caught off guard when your regulatory examination happens.

WHO SHOULD ATTEND?

This hot topic will benefit compliance officers, deposit and loan operations staff, branch administration, legal personnel, management, and anyone who deals with accountholder fees and services.

TAKE-AWAY TOOLKIT

Research supplement with all the consent orders and CFPB circulars and guidance
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presented By

Deborah L. Crawford

Gettechnical Inc

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