Branch Managers & Head Tellers With Molly Stull

Branch Managers & Head Tellers With Molly Stull

PodcastFrontline & New Accts
How is your team’s teamwork? How can you increase/improve their efficiency, professionalism, communication, and accuracy?

During this episode, we visit with Molly Stull of Brode Consulting Services about some of the critical aspects that branch managers and head tellers need to be mindful of as leaders within their banks.

Branch Managers & Head Tellers With Molly Stull

Here is a quick breakdown of what is covered during the podcast:

[1:23] What critical aspects do branch managers and head tellers need to manage?
[2:20] What are the benefits of a high-functioning team?
[3:14] What are the risks of NOT focusing on teamwork within a branch?
[4:13] What are the first two or three things a new branch manager should focus on?
[7:00] Can leadership be learned?
[7:43] What’s the difference between managing and coaching employees?
[8:18] Tips for time management.
[11:50] Trust your team.

After the podcast, be sure to check out Molly’s webinar, Branch Managers & Head Tellers: Managing the Critical Aspects.

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More About Our Guest

Molly Stull began her career as a teller while working on her undergraduate degree and has continued working in the financial industry ever since. She has experienced the growth of a hometown bank, branch mergers, charter changes, name changes, etc. Molly has activated business resumption plans, performed secondary market quality control reviews, processed wires, filed SARs, and coordinated reviews with external auditors and examiners.

Her favorite role has always been educating staff and strongly believes that if staff understands the reason for a process they will be more compelled to follow the procedures. Molly holds a bachelor’s from the University of Akron and an MBA from Ashland University.

Visit Molly's webinar page for more of her upcoming and on-demand webinars.