Writing New Account Procedures

On-Demand Webinar
StreamedMay 15, 2024Duration90 minutes
  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions
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Who writes your new account procedures?

Is it one person or a committee? When was the last time they were reviewed? Is it time to dust them off? The highly detailed new accounts manual supplied with this webinar will provide a proven framework and procedures you can readily customize, plus keep you in compliance.

  • Federal laws applicable to opening accounts
  • Different ownership types
  • How to set up sample signature cards and screenshots
  • Checklist for documents needed for every type of account
  • How to set up a manual if you are in more than one state
  • The questions to ask and research for state law purposes
  • A template to start the hard work and lots of guidance to help you in the process
  • CDD update


This webinar will take the core documents from the new accounts handbook and set up a working document so you can tailor your procedures into the framework provided. The working handbook in a Word document will take hours of work and stress out of the process. You will learn how to blend state and federal law into an efficient new account process.


This webinar will benefit trainers, compliance personnel, branch operations staff, service representatives, and branch personnel involved in developing a new accounts procedure manual.


  • New accounts manual
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presented By

Deborah CrawfordDeborah L. Crawford
Gettechnical Inc.