CIP & CDD: Regulations, Exam Procedures & FAQs

On-Demand Webinar
StreamedJul 10, 2024Duration90 minutes
  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions
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What does it mean to “know” your accountholder?

When do you have to ask purpose, source, and anticipated volume questions? How can compliance with our program be enforced? These are hard questions and the pending CDD legislation doesn’t help. This program will evaluate CDD and EDD regulations and exam guidance and provide insight on how to proceed with a program that is sales friendly. Join us for a look at the regulations line-by-line and what to expect with upcoming changes.
  • The Customer Identification Program (CIP) regulation line-by-line
  • What information is required before opening an account?
  • Required documentary and non-documentary verification
  • Should you add more types of identification? What types are available?
  • Do you keep CIP up to date?
  • How should online banking be addressed?
  • Can you back off from your 2003 CIP now that more systems are in place?
  • Examination expectations on Customer Due Diligence (CDD)
  • Keeping accountholder records up to date
  • Anticipating transactions and activities
  • Enhanced due diligence (EDD) on high-risk accountholders
  • Developing the questionnaire
  • When and how should an account be closed?
  • Working with sales and not against them
  • CDD rules — beneficial owners, controlling person, and the form
  • Renewals, IOLTAs, trusts, and multi-tiered business ownership


Is it time to change your CIP written in 2003? Does anything above prompt questions or concerns? This webinar will explore changing your CIP in light of new systems, processes, and technology in 2024. Your program should shift with the new technologies and identifications in the marketplace. We will look at the regulation line-by-line and point out avenues of change to explore in 2024.


This webinar will benefit BSA officers, BSA support personnel, deposit operations staff, compliance officers, and trainers.


  • New accounts handbook
  • BOI handbook
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presented By

Deborah CrawfordDeborah L. Crawford
Gettechnical Inc.