ACH Disputes Part 2: Reg E vs. ACH Rules After 60 Days

Compliance Frontline & New Accounts Operations ACH & Card Services

On-Demand Webinar

StreamedNov 26, 2024Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

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Which applies to the dispute at hand: the ACH rules or Reg E?

Part 2 of this two-part series will look into ACH disputes filed after the 60-day window closes. This program will use scenarios to increase your knowledge and demonstrate which rules to apply during the warranty claims process. Increase your confidence and compliance and don’t miss this detailed webinar duo.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Identify the appropriate timeframe of an ACH warranty claim
Determine which consumer disputes are eligible for an ACH warranty claim
Define the difference between guarantees made by Regulation E for consumers and those made to the RDFI by the ACH rules
Successfully apply dispute timeframes to properly resolve consumer disputes under any given scenario
Distinguish between Regulation E and ACH rule requirements

This course is eligible for 1.8 AAP/APRP credits

WEBINAR DETAILS

While ACH warranty claims are familiar to many, the filing process can be complex and overwhelming. Part 2 of this two-part series will take a deeper look into the dispute process after 60 days have elapsed, leading to filing an ACH warranty claim. It will also explain the various rules and regulations that govern warranty claims, including the specifics of Regulation E. In addition, it will examine various scenarios that can arise when dealing with consumer disputes and provide guidance on how the ACH warranty claim rules work alongside Regulation E to ensure a fair, efficient resolution.

WHO SHOULD ATTEND?

This informative session is designed for individuals processing ACH consumer disputes.

TAKE-AWAY TOOLKIT

Guide on how to process consumer ACH disputes
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.