Consumer Accounts: Opening, Titling, Changing & Documentation

Compliance Frontline & New Accounts Operations

On-Demand Webinar

StreamedDec 15, 2022Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

Got acronyms? Account opening, titling, and documentation can involve BSA, CIP, CDD, SSNs, EINs, ITINs, and more.

If you need a decoder to interpret how each of these affects consumer accounts, then this is the webinar for YOU!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Identify your accountholder using CIP
Conduct a new account interview to satisfy purpose and source questions
Ascertain the types of acceptable identification
Differentiate between SSNs, EINs, and ITINs
Manage single-party accounts, including CIP, CDD, and accountholder death
Understand WROS and WOROS for multiple-party accounts
Determine what to do when a party dies
Add a party to an account
Process address and status changes
Open nonresident alien accounts and complete the W-8BEN
Move forward with minor accounts, powers of attorney, and payable-on-death accounts
Recognize who gets which consumer disclosure

WEBINAR DETAILS

This webinar will look at the regulatory issues that affect opening consumer accounts, particularly BSA issues. The Customer Identification Program (CIP) and Customer Due Diligence (CDD) are the foundation of account opening. Join us to learn about IRS issues, state law concerns, disclosures, and rights at death. This program will provide a comprehensive guide to how to open and maintain consumer accounts.

WHO SHOULD ATTEND?

The expert insight provided in this webinar will benefit new account representatives, deposit operations staff, branch administration personnel, trainers, branch managers, service representatives, tellers, compliance officers, and others who open accounts.

TAKE-AWAY TOOLKIT

New accounts handbook
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presented By

Deborah L. Crawford