Handling Legal Documents: POAs, Trusts, Estates & Guardianships

Frontline & New Accounts Lending Operations Deposit Account Compliance Managers & Supervisors Bank Secrecy Act (BSA)

On-Demand Webinar

StreamedJun 17, 2026Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

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Are taking court orders, powers of attorney, and other documents too much risk?

This program will explore the perilous territory of fiduciary accounts and the legal documents that accompany them. Delve into powers of attorney, trusts, estates, and guardianships to understand who can act, what authority exists, and when you can refuse an account. Learn how to evaluate documents, when to involve legal counsel, and how to align procedures to reduce risk exposure. Strengthen your team’s ability to manage complex legal relationships with confidence and ensure your institution operates safely and in full compliance.

KEY WEBINAR TAKEAWAYS

Power of attorney documents: key components, players, state rules
What can or can’t an agent do on a POA?
Living trusts, charitable trusts, and pension trust documents
Guardian and conservator account court orders
Other fiduciary arrangements such as UTMAs, Social Security, and VA accounts
Estates, small estates, and rights at death
General rules of what fiduciaries can and cannot do
What to look for in these legal documents
Procedures for accepting and refusing these accounts
Translating the documents to signature cards

BONUS MATERIALS

New Accounts Handbook

WEBINAR DETAILS

During this program we will look at the high risk involved in fiduciary accounts and the legal documents that come with them. From guardianships to powers of attorney, we will look at the key players, who can do what, and whether you can refuse the account. Learn how to open these high-level accounts and how to look at the paperwork and when to involve legal counsel. Some institutions routinely send all paperwork to legal counsel, but many do a first look-see and then send to legal when it involves complications. Learn how your procedures may be exposing your institution to risk on these special accounts.

WHO SHOULD ATTEND?

Deposit operations
Compliance personnel
Branch managers
New accounts
Accountholder service representatives
Tellers
Training and development staff

TAKE-AWAY TOOLKIT

Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.