Check Returns: Past the Point of Redemption
On-Demand Webinar
StreamedApr 11, 2023Duration90 minutes
- Unlimited & shareable access starting two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
You’re smiling at an approaching accountholder with a check in their hand.
Your
smile freezes when you realize it’s an NSF situation and they are holding a
returned check. Do you know what to do
next? What if it’s past the point of
redemption? Could fraud be
involved? Join this webinar to learn how
to handle such situations confidently and compliantly.
AFTER
THIS WEBINAR YOU’LL BE ABLE TO:
- Determine the timeframes for returns, adjustments, and breach-of-warranty check claims
- Identify the warranties that a depository institution makes to a paying institution
- Determine the appropriate action to take when a check is past the point of return for various scenarios
WEBINAR DETAILS
Stop! You
can’t return that! Though sometimes
abused, checks have a limited return timeframe. There is not an extended return
window for fraudulent checks or other exception items. So, what do you do if a check is past the
point of return? Join us to learn how to
handle exception items after the return window has passed.
This webinar will define the timeframe for
returns and certain adjustment types. It
will also look at how the Uniform Commercial Code (UCC) warranties come into
play, including the warranties that a depository financial institution makes to
a paying financial institution and how the breach-of-warranty process works. It will also work through fraudulent check
scenarios to determine if a check can be returned or adjusted, or if a breach-of-warranty
claim can be filed.
WHO SHOULD ATTEND?
This informative session
is designed for check exception personnel.
TAKE-AWAY TOOLKIT
- Check return code list
- Check exception guide
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission,
or republishing of any webinar to other institutions or those not employed by
your institution is prohibited. Print materials may be copied for eligible
participants only.
Presented By
EPCOR
© 2023 FINANCIAL EDUCATION & DEVELOPMENT, INC