Nov 1

Working with Troubled Loans: Extensions, Deferments, Re-Aging, Refinancing & Incentives

Registration Options & Pricing

Please select your membership status.

Recorded Webinar Includes

  • Recording of the Live Webinar
  • Available 6 business days following Live date
  • Available for 6 months following Live
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Free Digital Download, yours to keep
  • Share link with anyone at your bank
  • Presenter’s contact info for follow-up

Wednesday, November 1, 2017

12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

Every bank needs a robust loan workout system to effectively manage today’s evolving loan portfolios. This essential area is at the crossroads of customer service and regulatory scrutiny. The current economy and lack of proper planning put many borrowers at risk – but your bank is in a unique position to assist them. Every examiner knows that if there were no loan modification rules, your delinquency rate would be zero. That’s why they take a hard look at every account re-age to ensure it’s not an attempt to hide bad debt with no hope of repayment.

To successfully maneuver through a modification, your team must understand the borrower’s financial situation, the property’s condition and valuation, internal policies and procedures, and regulatory guidance. Are you ready to help your borrowers and bank weather this storm? From extensions, to deferments and re-aging, to refinancing and short sales, there are numerous ways to assist borrowers through tough times. Your staff needs to know when and how to effectively use the right tools to avoid regulatory and legal pitfalls.

Continuing Education: Attendance verification for CE credits upon request


  • Difference between delinquent and troubled borrowers
  • Regulatory guidance of loan modifications
  • Secondary market considerations
  • Tools and techniques for effective loan modifications
  • Policy requirements and guidelines
  • Staff incentive landmines

    • Sample loan modification policy
    • Real estate loan workout worksheet
    • Collections solutions matrix sample
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key


This timely webinar will benefit executives, managers, loan officers, lending personnel, accounting and finance staff, collectors, special assets and loss mitigation personnel, and staff that work with troubled loans.

PLEASE NOTE: Program content is subject to copyright and intended for your individual financial institution’s use only.


Reed & Jolly, PLLC
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