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Annual Robbery Training for All Staff: Meeting Your Bank Protection Act Requirements

Registration Options and Pricing

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Tuesday, November 29, 2016

12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

Robberies of financial institutions remain a steady trend. In many areas of the country, they are reaching an alarming and increasing rate. Combine this with the current economy, the unemployment rate, and personal dependencies and addictions, and we find ourselves in a time where robber proofing your institution has never been more important. The only reliable means that your financial institution has to improve prevention, apprehension, and recovery, involves training, training, and more training. This webinar will prove to be a valuable training resource for your employees and will ensure they are up to date with their robbery training requirement. This important session will address:

  1. Reducing your risk of robbery
  2. Protecting customers and staff
  3. Aiding law enforcement

Continuing Education: Attendance verification for CE credits upon request

HIGHLIGHTS

  • Steps to take before, during, and after a robbery
  • Why complacency is your greatest threat
  • How a customer-friendly environment can exist with one that discourages the would-be robber and how this is often a real dilemma for senior management
  • How to counter the rise in morning glory robberies
  • How financial institutions are cased
  • The importance of suspicious activity logs
  • Actions that can increase danger to yourself or others during a robbery
  • Emotional support necessary for staff after a robbery
  • How social media can play a role in a robbery
  • A cash dispenser or cash recycling unit’s role in a robbery situation

  • TAKE-AWAY TOOLKIT
    • ATM review checklist
    • Incident report
    • Proper employee conduct during and after a robbery
    • What the robbery packet should contain
    • Witness list form
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key

WHO SHOULD ATTEND?

This webinar is for all community bank employees. It will provide tips on training staff and tools the frontline can use immediately.

PLEASE NOTE:    Webinar content is subject to copyright and intended for your individual financial institution’s use only.