12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET
There’s more to being an RDFI than simply following the ODFI’s instructions. Do you know how to handle exceptions – or how to identify them? Real-world scenarios will teach you how to mitigate risk and loss.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Identify your ACH Rules responsibilities as an RDFI
- Employ troubleshooting tips for complex ACH challenges
- Respond appropriately to RDFI ACH return and exception issues to mitigate potential risk and loss
Though an RDFI’s primary role in the ACH Network is to follow the ODFI’s instructions, there are unique processing situations that aren’t so cut and dried. This webinar will provide real-world ACH exception scenarios and explain how you can mitigate the chances for risk and loss. Learn to ask accountholders specific questions to determine the underlying problem and identify the applicable ACH Rules references for each issue.
This course is eligible for 1.8 AAP credits.
Attendance certificate provided to self-report CE credits.
WHO SHOULD ATTEND?
This informative session is ideal for ACH operations staff, compliance staff, auditors, and staff with the AAP or APRP accreditation.
- Troubleshooting tips to resolve accountholder disputes
- Employee training log
- Interactive quiz
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NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.