Thursday
Nov 14
2019

Regulation E Series: Provisional Credit Under Reg E: Rules, Best Practices & FAQs

Registration Options & Pricing

Please select your membership status.


Live Webinar Includes

  • One connection to the Live Webinar
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Presenter’s Contact Info for Follow-Up

Recorded Webinar Includes

  • Recording of the Live Webinar
  • Available 6 business days following Live date
  • Available for 6 months following Live
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Free Digital Download, yours to keep
  • Share link with anyone at your bank
  • Presenter’s contact info for follow-up
150+
Webinars
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12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

Regulation E sets forth the legal framework that requires your institution to investigate alleged errors and unauthorized electronic fund transfers (EFTs) and to provide provisional credit to your accountholders within specific deadlines. Did you know that your institution is obligated to conduct an investigation even though your accountholder won’t cooperate with the investigation? Did you know your institution is obligated to provide provisional credit within the standard deadlines even though you haven’t received sufficient information from your core processor to conduct an investigation? Conversely, did you know that you aren’t required to provide provisional credit if the accountholder won’t sign a simple written statement regarding the alleged unauthorized EFT? This webinar will explain how to properly investigate alleged errors and unauthorized EFTs and when to properly provide provisional credit.

Attendance certificate provided to self-report CE credits.

Save with this series!

HIGHLIGHTS

  • Best practices for conducting a Reg E investigation
  • Circumstances when your financial institution must provide provisional credit
  • What can and can’t be required of the accountholder before giving provisional credit
  • Specific deadlines for completing the investigation and providing provisional credit
  • How to determine the proper dollar amount of provisional credit required by Reg E

  • TAKE-AWAY TOOLKIT
    • Detailed sample form of investigation procedures including specific deadlines for providing provisional credit
    • Easy-to-follow matrix to determine the dollar amount of provisional credit
    • Employee training log
    • Interactive quiz

WHO SHOULD ATTEND?

This informative session will benefit all deposit personnel, tellers, service representatives, new accounts personnel, account officers, managers, auditors, and compliance staff.

 

NOTE:  All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTER

Spencer Fane LLP
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