Operations Webinars

 

Printable Webinar Schedule

Series

2019 ACH Specialist Series

Series

2019 BSA Series

Series

2019 IRA Series

Series

2019 Regulation E Series

Recorded
Webinar
1/18/18

Consumer Debt Series:
Credit Reporting & Delinquent Accounts: Disputes, Revisions, Recent Guidance & More

Recorded
Webinar
4/10/18

BSA Special Risks:
Policy, Law Enforcement & Regulator Issues

Recorded
Webinar
4/17/18

Compliance Series:
Compliance Rules All Staff Must Know: Red Flags for Identity Theft, Bribery, Privacy & Ethical Considerations

Recorded
Webinar
4/18/18

Top 25 Things to Know About Reg CC Changes Before July 1, 2018

Recorded
Webinar
6/8/18

Understanding the Procedural Differences Between Substitute Checks, ACH Imaged Checks & New Warranties Under Reg CC Effective July 1, 2018

Recorded
Webinar
6/12/18

Cyber Series:
Beginning IT Officer Training

Recorded
Webinar
6/21/18

Reg E Requirements for Debit Card Error Resolution: Processing, Disclosure & Investigation

Recorded
Webinar
7/6/18

Determining a Legal Entity for Purposes of Beneficial Ownership

Recorded
Webinar
7/13/18

Handling Federal Benefit Payments: Protections, POAs, Delinquency & Death

Recorded
Webinar
7/24/18

Wire Transfer Security: Regulatory Guidance, Risk Management & Monitoring

Recorded
Webinar
7/31/18

ACH Rules & Responsibilities for RDFIs

Recorded
Webinar
8/3/18

Regulatory Relief Act (S. 2155): Changes & Impacts to Community Banks

Recorded
Webinar
8/30/18

Managing Provisional Credit Under Reg E

Recorded
Webinar
9/5/18

Complying with Reg Z Rules for HELOCs: Disclosure, Documentation, Statements & Maintenance

Recorded
Webinar
9/6/18

Imaged Documents & Checks: Regulations & Legal Concerns

Recorded
Webinar
9/10/18

Placing Reg CC Holds Compliantly & With Confidence: Clarifying the Confusion

Recorded
Webinar
9/14/18

How to Originate & Onboard a New ACH Business: Set Up, Risk Assessment, Registry, Audit & Third-Party Senders

Recorded
Webinar
10/5/18

Handling Subpoenas, Summonses, Garnishments & Levies

Recorded
Webinar
10/16/18

Payment Systems Rules & Regulations for ACH, Cards, Wires & Checks

Recorded
Webinar
10/29/18

Stop Payment Versus Written Statement of Unauthorized Debit (WSUD): Which Is It?

Recorded
Webinar
10/30/18

Compliance Series:
Job-Specific Compliance Training for Deposit Operations

Recorded
Webinar
11/7/18

ACH Liabilities & Warranties for ODFIs: Reducing Your Exposure

Recorded
Webinar
11/15/18

Cash Management: How Sales, Operations & Technology Can Collaborate to Generate More Fee Income

Recorded
Webinar
11/28/18

Managing & Mitigating Card-Not-Present Fraud

Recorded
Webinar
11/29/18

Your Borrower Has Died: Actions to Take, Mistakes to Avoid

Recorded
Webinar
12/5/18

Cyber Series:
Compliance Questions & Issues in Deploying Mobile Remote Deposit Capture

Recorded
Webinar
12/7/18

Filing the New SAR Form, Deadline January 1, 2019

Recorded
Webinar
12/12/18

Your Depositor Has Died: Actions to Take, Mistakes to Avoid

Monday
Dec 17
2018

Managing the Force-Placed Insurance Process

Tuesday
Dec 18
2018

Handling Government ACH Payment Returns & Reclamations

Tuesday
Jan 8
2019

Record Retention & Destruction Rules: Paper & Electronic

Monday
Jan 14
2019

FFIEC Exam Procedures for Business Continuity

Tuesday
Jan 15
2019

2018 HMDA Submission Due March 1, 2019, Part 1: Identifying Reportable Loans, Data Integrity & FIG Analysis

Thursday
Jan 17
2019

IRA & HSA 2019 Update, Including Tax Reform Considerations

Wednesday
Jan 23
2019

2018 HMDA Submission Due March 1, 2019, Part 2: Requirements, Clearing Edits, Exempt Fields & More

Monday
Jan 28
2019

Real Estate Loan Collection Rules for Lenders & Mortgage Servicers

Thursday
Jan 31
2019

SBA Lending 2019 Update: Guidance on the Latest Changes to Policies, Procedures & Documentation

Monday
Feb 4
2019

Flood Insurance Compliance Update & FAQs

Tuesday
Feb 5
2019

ACH Specialist Series: ACH Tax Refund Exceptions, Posting & Liabilities

Wednesday
Feb 6
2019

Right of Setoff on Deposit Accounts & Loans: Legal Issues

Wednesday
Feb 13
2019

Prepaid Cards: Your Bank’s Responsibilities Under the New Rules, Effective April 1, 2019

Tuesday
Feb 26
2019

ACH Specialist Series: ACH Dispute Resolution

Wednesday
Feb 27
2019

The New NIST Digital Identity Guidelines: Impact on Passwords, Security Questions & Account Lockouts

Thursday
Feb 28
2019

Debit Card Chargebacks: Understanding Visa Claims Resolution

Wednesday
Mar 13
2019

Debit Card Chargebacks: Understanding Mastercard Dispute Resolution

Thursday
Mar 14
2019

ACH Specialist Series: 2019 ACH Rules Update

Thursday
Mar 21
2019

Banking Marijuana-Related Businesses

Wednesday
Mar 27
2019

Handling Power of Attorney & Living Trust Documents on Deposit Accounts & Loans

Tuesday
Apr 2
2019

UDAAP: Consumer Complaint Monitoring & Avoiding Harm

Thursday
Apr 4
2019

Mobile Device Risks, Records & Compliance Rules: Managing Your BYOD & COPE Policies & Procedures

Monday
Apr 15
2019

ACH Specialist Series: Liability with ACH Death Notification Entries (DNEs) & Reclamations

Tuesday
Apr 23
2019

Hacking the Weakest Link: The Role of Staff in Maintaining IT Security

Tuesday
Apr 30
2019

Escrow Account Shortages, Surpluses & Deficiencies

Wednesday
May 1
2019

Troubled Debt Restructuring: Identifying & Accounting for Impaired Loans

Thursday
May 16
2019

ACH Specialist Series: Top 10 Ways to Mitigate ACH Payment Risk

Thursday
May 30
2019

ACH Specialist Series: ACH Stop Payments vs. Unauthorized Extended Returns: Know the Difference

Tuesday
Jun 4
2019

BSA Series: Job-Specific BSA Training for Operations

Wednesday
Jun 5
2019

Handling Dormant Accounts, Unclaimed Property & Escheatment

Monday
Jun 17
2019

Untangling Complex RDFI Challenges

Tuesday
Jun 18
2019

Electronic Returned Items: Combating Fraud

Thursday
Jun 20
2019

Regulation E Series: Reg E Fundamentals

Thursday
Jun 27
2019

Card Data Security: PCI-DSS Risk, Readiness & Compliance

Tuesday
Jul 9
2019

IRA Series: Processing IRA Rollovers & Transfers

Wednesday
Jul 17
2019

Regulation E Series: Legally Handling ATM & Debit Card Claims Under Regulation E

Thursday
Jul 18
2019

Wire Transfer Compliance, Including International Remittances

Monday
Aug 5
2019

Official Demands Part 1: Handling Subpoenas, Summonses & Other Legal Process

Tuesday
Aug 6
2019

IRA Series: IRA Reporting, Common Issues & Error Resolution

Thursday
Aug 22
2019

Regulation E Series: How to Handle Unauthorized Electronic Fund Transfers Under Reg E

Wednesday
Aug 28
2019

Effective Management of Credit Report Disputes: Completing ACDVs, AUDs & Correcting Joint Credit

Thursday
Aug 29
2019

Opening Donation, Memorial & Other Accounts for Nonprofit Organizations & Corporations

Wednesday
Sep 4
2019

Auditing E-Policies & Procedures: Risks, Rules & Records

Thursday
Sep 5
2019

Official Demands Part 2: Handling Garnishments, Levies & Judgment Liens

Tuesday
Sep 10
2019

Conducting the 2019 ACH Audit

Thursday
Sep 12
2019

Managing Minor Accounts: Withdrawals, Transfers, CDD, Closing & Best Practices

Monday
Sep 16
2019

IRA Series: Handling IRA Required Minimum Distributions & Roth Distributions

Tuesday
Sep 17
2019

Regulation E Series: Auditing for Reg E Compliance

Tuesday
Oct 8
2019

When a Depositor Dies: Legal Requirements, Practical Issues & FAQs

Thursday
Oct 10
2019

Regulation E Series: Reg E Requirements for Debit Card Error Resolution: Processing, Disclosure & Investigation

Thursday
Oct 31
2019

1099 Reporting: Foreclosures, Repossessions & Debt Settlements

Wednesday
Nov 6
2019

Closing or Changing Accounts for Consumers & Businesses

Wednesday
Nov 13
2019

Year-End Compliance Checklist

Thursday
Nov 14
2019

Regulation E Series: Provisional Credit Under Reg E: Rules, Best Practices & FAQs

Tuesday
Nov 19
2019

Robbery Preparedness: Meeting Your Annual Compliance Requirement

Thursday
Nov 21
2019

When a Borrower Dies: Rules, Procedures & Liabilities

Tuesday
Nov 26
2019

Understanding & Navigating ACH Rules for ODFIs

Tuesday
Dec 3
2019

IRS Reporting Requirements: 1098s, 1099s, TINs & Backup Withholding

Wednesday
Dec 4
2019

ACH Error Resolution: Returns, Authorizations, WSUDs, Stop Payments & More

Thursday
Dec 12
2019

Safe Deposit Issues: Delinquency, Death & Abandonment

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