Mobile Device Risks & Compliance Rules: Managing Your Bank’s BYOD & COPE Policies

Employees increasingly are using smartphones, tablets, and other mobile devices to conduct bank and personal business. Some use personal, unsecured smartphones to conduct bank business. Others use bank-owned phones to hold private, nonbusiness-related conversations. Either way, mobile device use increases your bank’s legal, security, regulatory, and productivity risks. To help manage potentially costly risks, best practices call for the adoption of Bring Your Own Device (BYOD) and Company-Owned Personally Engaged (COPE) policies, supported by employee education and technology tools.

This webinar will review the mobile/electronic risks facing financial institutions and will provide best-practices-based rules, policies, and procedures to help reduce the likelihood of online disasters, while increasing compliance and enhancing communication. Learn why and how to develop and implement a strategic mobile device policy program, combining written rules, employee training, and technology tools. Don’t let smartphone slip-ups and mobile missteps blemish your bank’s reputation, damage business relationships, or sink your career.

Recorded Thursday, April 17, 2014

Continuing Education: Attendance verification for CE credits upon request


  • Managing mobile device risks and compliance with best-practices-based policy
  • Writing and implementing effective BYOD and COPE policies
  • Safeguarding customer financials and bank data on personal and bank-owned mobile devices
  • Communicating clearly, compliantly, and effectively with internal and external audiences via smartphones
  • Choosing the "right" communications channel and tone to communicate bank business
  • Preserving, protecting, and producing electronic business records created by mobile devices
  • Anticipating and preventing costly legal liabilities, regulatory disasters, security breaches, PR nightmares, and other mobile risks
  • Applying best practices to help ensure legal, regulatory, and organizational compliance
  • Instituting content rules to enhance mobile communication and compliance
  • Enforcing personal-use rules to minimize risks and maximize productivity
  • Applying the "3-Es" of mobile compliance management
  • Monitoring: reconciling privacy expectations with legal realities
  • Real-life mobile disaster stories

    • Sample smartphone and mobile device policy
    • Content and netiquette rules fact sheet
    • Whitepaper on how to write effective electronic policies
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key


This informative session will benefit HR managers, compliance officers, lawyers, records managers, IT professionals, risk managers, operations managers, and others responsible for protecting the bank’s assets, reputation, and future.

PLEASE NOTE: Program content is subject to copyright and intended for your individual financial institution’s use only.